Chantal Maundy
Port Of Spain
Summary
A customer focused and business savvy fashion and business entrepreneur with experience in customer service, marketing and merchandising, problem solving, and travel and hospitality.
Overview
44
44
years of professional experience
Work History
Owner and Manager
Boutique Chantal/Ilda's Boutique
Port Of Spain
10.1976 - 08.2020
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Improved company's quality and productivity by streamlining systems and processes.
- Identified new opportunities for growth, expansion, and diversification.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Implemented campaigns and promotions to help with developing goods and services.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Hosted special events to boost brand awareness and increase community engagement.
Cabin Attendant
BWIA West Indies Airlines
Piarco
02.1988 - 12.1996
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Improved company's quality and productivity by streamlining systems and processes.
- Ensured compliance with local, state, and federal regulations.
- Created marketing campaigns to attract new customers.
- Provided support in case of medical emergencies on board aircraft.
- Assisted disabled passengers when boarding or disembarking from an aircraft.
- Demonstrated emergency equipment and ensured that all passengers had familiarized themselves with it.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Determined and adjusted seating arrangements to address behavioral or safety concerns.
- Distributed meals and beverages according to special requests or dietary restrictions of passengers.
- Followed safety, passenger and supply pre-flight checklists.
- Maintained a clean cabin environment by picking up trash after meal service was completed.
- Facilitated smooth loading and unloading of passengers by helping with individual and group issues.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Recorded accurate inventory of items used during each flight such as beverage glasses, cutlery.
- Responded to emergencies, providing first aid and CPR with speed and skill.
- Ensured safety regulations were followed by passengers and crew members during flight.
Education
GED -
Holy Name Convent
Port Of Spain 06.1979
Skills
- Verbal and Written Communication
- Relationship Building
- Customer Relations
- Product Branding
- Sales Leadership
- Marketing
- Business Marketing
- Client Service
Affiliations
- Animal Rights Activist
- Fashion/ Wardrobe Consultancy
- Creative Arts
Languages
English
First Language
Italian
Proficient (C2)
C2
References
References available upon request.
Timeline
Cabin Attendant
BWIA West Indies Airlines
02.1988 - 12.1996
Owner and Manager
Boutique Chantal/Ilda's Boutique
10.1976 - 08.2020
GED -
Holy Name Convent
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