CHARISSE CONTANT
Port of Spain
Summary
Strategic, mission-driven professional with over 15 years of leadership experience across social services, corporate, and community development sectors. Proven ability to drive policy influence, stakeholder engagement, and organizational transformation. Founder of a national advocacy platform and experienced cross-sector collaboration, public policy implementation, and program oversight. Committed to inclusive governance, child and family welfare, and empowering underserved communities. Seeking to contribute to board-level decision-making and strategic direction in organizations aligned with social impact and equity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Case Officer
Children’s Life Fund Authority, Ministry of Health
01.2024 - Current
- Oversee complex case decisions in line with national health policies and the Children’s Life Fund Act.
- Liaise with international medical institutions, NGOs, and government entities.
- Guide cross-functional coordination and represent CLFA in stakeholder meetings and symposiums.
- Support policy application and develop best-practice treatment and intervention strategies.
Founder & Director
Single Mothers Support TT
01.2019 - Current
- Created and scaled a national platform supporting single mothers through legal aid, counseling, and community programs.
- Built strategic partnerships with NGOs, legal professionals, and mental health providers.
- Advocated for policy reform and improved public service access for vulnerable family units.
- Managed organizational outreach, digital strategy, and stakeholder communication.
Social Worker / Care Coordinator
01.2021 - 01.2023
- Advised local authorities on safeguarding strategy and mental health policy delivery.
- Managed high-risk, multi-agency interventions and influenced best-interest decision-making panels.
Project Manager
KSM Limited
01.2019 - 01.2020
- Managed public sector tenders and contracts with accountability for compliance, delivery, and fiscal governance.
- Led multi-functional teams and provided strategic oversight on high-value government projects.
Corporate Account Manager
Telecommunication Services of Trinidad & Tobago
01.2017 - 01.2018
- Managed 35+ corporate accounts and drove business continuity strategies.
- Delivered 30% revenue increase through relationship-based growth and strategic alignment.
HIV/AIDS Peer Education Counsellor
Telecommunication Services of Trinidad & Tobago + ILO
01.2008 - 01.2013
- Appointed to lead workplace-based HIV/AIDS prevention and care strategies under the SHARE Programme.
- Trained and supported staff in sensitive health interventions, workplace protections, and policy adherence.
Education
MSc - Social Work (Distinction)
University of Hertfordshire
01.2022
BA (Hons) - Media & Communications (2:1 Merit)
University of Greenwich
01.2017
Higher National Diploma - Creative Media Production
SBCS
01.2015
Diploma - Marketing, Advertising & PR
UWI Open Campus
01.2005
Skills
- Strategic planning execution
- Cross-cultural understanding
- Team collaboration
Certification
Salesforce CRM, Microsoft 365, Certified Peer Educator (ILO SHARE Programme), NHS Mental Capacity Training (UK)
Timeline
Case Officer
Children’s Life Fund Authority, Ministry of Health
01.2024 - Current
Social Worker / Care Coordinator
01.2021 - 01.2023
Founder & Director
Single Mothers Support TT
01.2019 - Current
Project Manager
KSM Limited
01.2019 - 01.2020
Corporate Account Manager
Telecommunication Services of Trinidad & Tobago
01.2017 - 01.2018
HIV/AIDS Peer Education Counsellor
Telecommunication Services of Trinidad & Tobago + ILO
01.2008 - 01.2013
BA (Hons) - Media & Communications (2:1 Merit)
University of Greenwich
Higher National Diploma - Creative Media Production
SBCS
Diploma - Marketing, Advertising & PR
UWI Open Campus
MSc - Social Work (Distinction)
University of Hertfordshire
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