Charnelle Campbell
Freeport
Summary
A dedicated and motivated individual with an ICT diploma and practical experience from a two-month internship, seeking to leverage organizational, technical, and communication skills to contribute to an IT department. Eager to build upon my education and internship experience while gaining further skills in the field of ICT. Successfully works as part of a team to reach personal and business goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Jetbox International
San Fernando
09.2023 - Current
- Managed inventory and organized documentation for shipping processes.
- Ensured timely data entry of shipping records and customer information.
- Maintained filing systems for shipping documents, contracts, and other related paperwork.
- Collaborated with internal teams to ensure a smooth workflow and proper document handling.
- Utilized office software to create reports, manage spreadsheets, and track shipments.
- Gained hands-on experience in office equipment operations, including photocopiers, scanners, and fax machines.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
ICT Intern
The National Information and Communication Technology Company Limited (iGovTT)
Port Of Spain
06.2023 - 08.2023
- Assisted in managing the department's filing system and data entry processes.
- Handled incoming and outgoing correspondence for the team.
- Contributed to the creation and generation of various documents, including reports and spreadsheets.
- Provided basic technical assistance to department staff and assisted with ICT-related queries.
- Handled standard office operations effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Diploma - Information and Communication Technology (ICT)
University of Trinidad And Tobago
Point Lisas11-2023
Skills
- Knowledge of computer and IT terminology
- Proficient with office software
- Basic understanding of web design
- Basic understanding of coding
- Basic understanding of graphic design principles
- Data entry
- Document management
- Record keeping
- Familiarity with network concepts
- Strong organizational skills
- Time management skills
- Multitasking skills
- Effective communication
- Report writing abilities
- Able to operate standard office equipment
References
References available upon request.
Timeline
Customer Service Representative
Jetbox International
09.2023 - Current
ICT Intern
The National Information and Communication Technology Company Limited (iGovTT)
06.2023 - 08.2023
Diploma - Information and Communication Technology (ICT)
University of Trinidad And Tobago
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