Cheryl-Ann Ramdass
Port Of Spain,POS
Summary
Proven entrepreneur with a track record of enhancing operational efficiency and fostering customer relationships. At the family business, I spearheaded financial strategies and inventory systems, boosting fiscal health. Skilled in business planning and public speaking, I excel in building partnerships and driving growth. Demonstrates exceptional attention to detail and an entrepreneurial mindset, ensuring standout customer service and relations. Very professional voice. Speak with an American accent.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
Business Owner
Family Business
03.2020 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Business Manager
11.2019 - 01.2020
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Sales Associate
01.2013 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Prospect Heights High School
USA06.1986
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Business Planning
- Purchasing and planning
- Public Speaking
Timeline
Business Owner
Family Business
03.2020 - Current
Business Manager
11.2019 - 01.2020
Sales Associate
01.2013 - 03.2017
High School Diploma -
Prospect Heights High School
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