Christian Paul
Port of Spain
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Judiciary of Trinidad and Tobago
11.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lifeguard Supervisor
Fouraime Ltd
01.2020 - 09.2023
- Scheduled over 200 lifeguards to provide adequate coverage of pool areas during operating hours.
- Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
- Improved staff performance through regular training sessions and skill assessments.
- Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
Customer Sales Representative
American Homeshield
01.2018 - 01.2020
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Responded to customer calls and emails to answer questions about products and services.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Education
Associate of Science - Associate of Science Degree in Management (ADM)
Uwi Roytec
136-138 Henry Street, Port Of Spain, Trinidad11.2020
High School Diploma -
Fatima College
Mucurapo Road, Port Of Spain07.2018
Skills
Customer Service
Data Entry
Computer Skills
Office Administration
Certification
Certificate of Participating in the Judicial Education of Trinidad and Tobago Customer Service and Workplace Etiquette Workshop 20th, 27th May and 3rd June 2024.
Football and Swimming
I love both sports with a passion. And because of football I had the opportunity to travel to dallas to compete in the dallas cup. And because of Swimming I had the opportunity to travel to Barbados to compete in Carifta 2017.
Timeline
Administrative Assistant
Judiciary of Trinidad and Tobago
11.2023 - Current
Lifeguard Supervisor
Fouraime Ltd
01.2020 - 09.2023
Customer Sales Representative
American Homeshield
01.2018 - 01.2020
Associate of Science - Associate of Science Degree in Management (ADM)
Uwi Roytec
High School Diploma -
Fatima College
Certificate of Participating in the Judicial Education of Trinidad and Tobago Customer Service and Workplace Etiquette Workshop 20th, 27th May and 3rd June 2024.
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