Cierra Dhanasar
25 Second Street, St Joseph Village San Fernando
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager, maximizing company revenue. Versatile team member, handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
2
2
years of professional experience
Work History
Sales, Marketing and Administrative Associate
HSM Company Limited
11.2022 - Current
- Supported sales staff by providing market trends, account analyses and new product information.
- Implemented advertising campaigns and prepared promotional materials.
- Examined needs, wants and spending patterns of target audience.
- Inventoried stock, placed product orders and verified receipts.
- Resolved customer complaints by investigating problems and developing solutions.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Developed marketing strategies and resolved problems to drive sales.
- Performed ongoing analysis to develop and advance future marketing strategies.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Sales Clerk
Oilfield And Industrial Hardware
08.2021 - 05.2022
- .Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed payments and returns with accuracy and efficiency.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Used several databases to order inventory from major suppliers.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Used customer insights to develop innovative sales strategies to increase sales
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Six Subjects At CSEC Level in Grades 1s And 2s
Chinmaya Vidyalaya School/ ULEI
Level 5 Diploma in Business Management (ABE) - Level 3 Diploma in Applied Business Studies (ABE)
SBCS Global Learning Institute
San Fernando Skills
- Adaptable and Flexible
- Building Customer Relationships and Loyalty
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Merchandising and Display
- Excellent Written and Verbal Communication
- Store Policies and Procedures
- Managing Cash Register
Timeline
Sales, Marketing and Administrative Associate
HSM Company Limited
11.2022 - Current
Sales Clerk
Oilfield And Industrial Hardware
08.2021 - 05.2022
Six Subjects At CSEC Level in Grades 1s And 2s
Chinmaya Vidyalaya School/ ULEI
Level 5 Diploma in Business Management (ABE) - Level 3 Diploma in Applied Business Studies (ABE)
SBCS Global Learning Institute
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