Cierra Dhanasar
San Fernando
Summary
Dynamic and results-driven professional with a proven track record at General Earth Movers Limited, excelling in project coordination and documentation control. Adept at building customer relationships and leveraging strong problem-solving skills to enhance workflow efficiency. Recognized for effective communication and critical thinking, ensuring project success and stakeholder satisfaction. Seasoned Project Administrative Assistant with background in managing complex projects, coordinating team activities and maintaining project documentation. Known for exceptional organizational skills and ability to streamline processes to enhance efficiency. Demonstrated success in fostering positive relationships with clients and colleagues, showing strong communication skills. Previous roles have seen significant improvement in project timelines and overall productivity due to these efforts.
Overview
4
4
years of professional experience
Work History
Project Administrative Assistant
General Earth Movers Limited
05.2025 - Current
- Assisted Project Manager in preparing project plans, schedules, and budgets.
- Developed processes and procedures to ensure efficient workflow of projects.
- Participated in weekly status meetings with the Project Manager to discuss ongoing tasks and issues requiring resolution.
- Coordinated meetings and check-ins for team members and supervisors.
- Managed project calendars, adjusting timelines and ensuring adherence to deadlines.
- Assisted with coordination of daily activities for projects.
- Prepared weekly reports to update project progress and status.
- Organized and managed project files, documents, and other related materials.
Events Coordinator and Logistics
The Royal Hotel
12.2024 - 04.2025
- Facilitated communication between different departments in order to resolve issues quickly.
- Monitored inventory levels and ordered additional supplies as needed.
- Organized team events to promote a positive work environment.
- Monitored project progress and provided updates to stakeholders.
- Maintained calendars of upcoming events, meetings and deadlines.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Customer Experience Specialist
Universal Insurance Brokers
09.2024 - 10.2024
- Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
- Maintained accurate records of all transactions related to insurance policies.
- Analyzed insurance organizational structures, business and intermediaries, studying common clauses, policies and insurance contracts.
Sales, Marketing and Administrative Associate
HSM Marketing Company Limited
11.2022 - 08.2024
- Executed administrative tasks assigned by higher management in a precise manner following established protocols.
- Compiled data from multiple sources into a spreadsheet or database format for analysis purposes.
- Maintained strong product knowledge of vehicles available at the dealership.
- Conducted market research to identify key trends in the car industry.
- Negotiated with customers on price, financing and trade-ins.
- Demonstrated strong knowledge of cars, features and benefits to customers.
- Greeted customers to determine wants or needs.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Facilitated the submission of annual returns for all companies owned by the CEO, ensuring compliance with regulatory requirements.
Sales Clerk
Oilfield and Industrial Hardware Limited
08.2021 - 05.2022
- Balanced cash drawer at the end of each shift using appropriate methods of verification such as counting money or comparing receipts against daily totals.
- Attended weekly team meetings discussing sales goals and strategies for achieving them.
- Assisted in the development of store displays to promote products.
Education
BA (HONS) - Business And Human Resource Management
SBCS Global Learning Institute
03.2025 - 07.2025
ABE Diploma - Business Management
SBCS Global Learning Institute
Diploma - Business Studies
SBCS Global Learning Institute
Chinmaya Vidyalaya School / ULEI
Skills
- Strong Problem Solver
- Documentation and Control
- Critical Thinking
- Strong Interpersonal Skills
- Verbal Communication
- Excellent Written and Verbal Communication
- Building Customer Relationships and Loyalty
- Store Policies and Procedures
- Computer Proficiency and Display
Timeline
Project Administrative Assistant
General Earth Movers Limited
05.2025 - Current
BA (HONS) - Business And Human Resource Management
SBCS Global Learning Institute
03.2025 - 07.2025
Events Coordinator and Logistics
The Royal Hotel
12.2024 - 04.2025
Customer Experience Specialist
Universal Insurance Brokers
09.2024 - 10.2024
Sales, Marketing and Administrative Associate
HSM Marketing Company Limited
11.2022 - 08.2024
Sales Clerk
Oilfield and Industrial Hardware Limited
08.2021 - 05.2022
ABE Diploma - Business Management
SBCS Global Learning Institute
Diploma - Business Studies
SBCS Global Learning Institute
Chinmaya Vidyalaya School / ULEI