CINDY OLLIVIERRE
Petit Valley
Summary
Dynamic professional with extensive work experience excelling in process, administration and human resources. Skilled in implementation of HR strategies and initiatives aligned with overall business strategy, process development driving operational efficiency and supporting executive objectives.
Committed to fostering a productive work environment and achieving organizational goals alongside mediation, staff training and development, and complex problem resolution.
Driven by a passion for continuous learning and successfully navigating change.
Overview
25
25
years of professional experience
Work History
Plant Coordinator Administrator
Creamery Novelties Limited
Diego Martin
02.2023 - Current
- Support to Quality Control/ Maintenance /Production Department and Operations Manager
- Develop and maintain data management systems
- Human Resources Support re: recruitment, staffing, performance management, development of documentation
- Manage reissuance of Plant Certification in all department areas
- Planning & Logistics of meetings, events and scheduled visitors
- Internal management of Monthly Expenses/Budgets and Financial Reporting re: procurement and invoicing for submission to the Finance Department.
- Communication re: business correspondence internally and externally on behalf of Management
Executive Assistant to General Manager
Creamery Novelties Limited
08.2022 - 12.2022
- Gatekeep and strategically manage Manager's time to prioritise goals and objectives
- Planning & Logistics of meetings, events and Project Management of deliverables re: projects by relevant stakeholders
- Office Management re: closure of all related logistics and stewardship of tasks by personnel scheduled visitors
- Expense/Budget/ Financial Reporting re: procurement and invoicing to completion and closure
- Communication re: business correspondence internally and externally on behalf of Management
- Support to Executive Team/Direct Reports re: execution of deliverables
- Support to HSE Lead in Management Role re: Steering discussions to develop and implement HSE standards/ procedures/training with HSE Coordinator
- Human Resources Support re: recruitment, staffing, performance management, development of documentation
HR Manager / Executive Assistant
Skyline Freight & Management Ltd
POS
01.2018 - 01.2021
- Plan and manage selection for recruitment and orientation of new hires alongside exiting staff
- Review, amend or develop human resources policies and procedures for implementation to staff
- Review, investigate and manage employee complaints, grievances and disputes
- Develop job descriptions as per departmental changes in cohesion with company changes
- Maintain all employee records to ensure current status
- Navigate and steer all decisions to impact company via employee, to ensure IR standards are met and operated in
Business Owner
01.2014 - 01.2018
- Developed and orchestrated the opening of the following businesses (i) Mini Grocer, (ii) Take-Out Restaurant, (iii) Wholesale Distribution, (iv) Therapeutic Spa facilitating male and female clientele of all ages
- Athletes; Post Surgery and injuries
- Assisted families with pro bono legal work in Family Court matters along Legal Council
Administrative Assistant
BP Trinidad and Tobago
POS
01.2004 - 01.2014
- Initiate and design processes to increase functionality and workflow within the team
- Track and review team's budget and interim costs, with support from Cost Analyst
- Manage Team's Performance Charter - Dashboard, Milestones, Risk Matrix
- Manage and control team's SharePoint and Documentum Sites
- Prepare Purchase Requisitions for supply of services from external vendors i.e (Office Supplies /Well Services/ Well Equipment/Technical Services)
- Coordinate and schedule meetings with Ministry of Energy re: Work Permit Committee
- Track and update Departmental database for renewal and extensions of Work Permits for Expatriate employees
- Prepare Itineraries and coordinate logistics for visiting Global Vice Presidents attached to Function area
- Coordinate and execute logistics of all inter and external departmental meetings as well as social events
- Floor Warden Role to all of BpTT staff – International Certified First Aider
- Manage HSSE stats and prepare weekly and monthly reports for Leadership
- Support HR in planning of annual 'Challenge' and Internship Recruitment
Junior Coordinator
Lonsdale Saatchi & Saatchi Advertising Ltd
POS
01.2003 - 01.2004
- Managed deadlines and progress throughout departments to ensure timely delivery and closure of projects in approved budgets
- Source and manage third-party providers and vendors to deliver elements required for projects
- Communicate with clients and teams to conceptualize event and campaign project, assist marketing team in completing targets
Personal Assistant
The Edge Advertising & Design Ltd
Port Of Spain
01.2001 - 01.2003
- Manager daily calendar of events and re prioritizing of same
- Support and coordinate client interviews to lead to new accounts
- Planning and management of logistics of all departments to bring projects to close
Executive Assistant, Mortgage Processor
ICL Mortgage Services Ltd
Port Of Spain
01.2000 - 01.2001
- Managed office's daily operations and junior staff
- Prepared and reviewed closing packages vetting and verifying required documents
- Managed and resolved issues arising re documents and finances
- Acted as an intermediary between all parties involved in the transaction
Education
Certificate - Essentials of Project Management, Effective Skills for Administrative Professionals, Strategic Performance Management, Strategic Process Management
Arthur Lok Jack
01.2013
Certificate - Business Communications
Institute of Training And Development (INTAD)
01.2006
Advanced Certificate - Human Resource Management
School of Business & Computer Science (SBCS)
01.2002
Associates - A Level Law
K. Beckles
01.1999
Skills
- A Level Law
- Payroll Finance and Budgeting
- Industrial Relation Management
- Microsoft Project
- Event Coordination
- SAP
- Systems implementation and Process Mapping
- Project management
- Data management
- Budget management
- Logistics planning
- Vendor management
- Process improvement
- Team collaboration
- Policy enforcement
- Performance improvement
- Conflict management
- Executive support
- Human resources management (HRM)
Affiliations
- Student of Classical Indian dance
- Student of Korean Language
- Enjoy cycling, hiking, and racket sports
References
References available upon request.
Timeline
Plant Coordinator Administrator
Creamery Novelties Limited
02.2023 - Current
Executive Assistant to General Manager
Creamery Novelties Limited
08.2022 - 12.2022
HR Manager / Executive Assistant
Skyline Freight & Management Ltd
01.2018 - 01.2021
Business Owner
01.2014 - 01.2018
Administrative Assistant
BP Trinidad and Tobago
01.2004 - 01.2014
Junior Coordinator
Lonsdale Saatchi & Saatchi Advertising Ltd
01.2003 - 01.2004
Personal Assistant
The Edge Advertising & Design Ltd
01.2001 - 01.2003
Executive Assistant, Mortgage Processor
ICL Mortgage Services Ltd
01.2000 - 01.2001
Certificate - Essentials of Project Management, Effective Skills for Administrative Professionals, Strategic Performance Management, Strategic Process Management
Arthur Lok Jack
Certificate - Business Communications
Institute of Training And Development (INTAD)
Advanced Certificate - Human Resource Management
School of Business & Computer Science (SBCS)
Associates - A Level Law
K. Beckles