Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Training
Timeline
Generic

Claire Mentz

Guaico

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

13
13
years of professional experience

Work History

Secretary/Volunteer

The Greta Mungo Foundation
10.2023 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Volunteer teacher for Literacy and academic remedial programme.
  • Conducted counselling session with with clients seeking this service from foundation.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.

Welfare Coordinator

Church of Jesus Christ of Latterday Saints
01.2022 - Current

Coordinate requests for help and support from the organisation.

  • Conduct interviews.
  • Negotiate with superiors on behalf of persons requesting assistance.
  • Present verbal and written reports.

Relief Society President (Women’s Auxiliary)

Church of Jesus Christ of Latterday Saints
01.2020 - Current

I am the chief caretaker/ guidance counsellor for more than 50 women in my organization.

  • Spiritual Guidance
  • Emotional counselling.
  • Welfare/ secular needs.

Teacher /facilitator for the Seminary Programme (Scripture Studies)

Church of Jesus Christ of Latterday Saints
01.2016 - Current

I teach scriptural classes to youth online and in person. I follow a programme set by the Church of Jesus Christ of Latterday Saints.

Executive Office Administrator

Sangre Grande (Trinidad) Regional Corporation
01.2017 - 01.2019

• Project managed employment programmes &community events
• Reporting
• Managed office duties: Typing, Filing, Taking minutes of meeting, Scheduling timetables.
• Received and disseminated information or correspondence.

Public Relations Officer; Computer/ Employability Workshop Coordinator; Asst. Secretary

Trinidad and Tobago Association UK
01.2012 - 01.2016

• Promoted programmes/ activities of the Association
• Coordinated events and projects
• Facilitated a Computer Literacy programme
• Guided job search initiatives

Business Owner/ Operator

Julia’s Kitchen
01.2013 - 01.2015
  • Managed financial records.
    Coordinated staff
    Cooked

Resourcing Coordinator

Vodafone UK
06.2011 - 12.2011

• HR online management (SAP)
• Case Management; Online job-board posting and client processing.
• Administrative Support to the Resourcing Team
• Managed Helpdesk online services

Education

Master of Science - Psychology

LJMU (Liverpool John Moores University)
England

Positive Youth Development -

01.2023

Some College (No Degree) - Professional Development in Leadership

Erasmus+ Programme of The European Union
Portugal

Human Resource Management 1 - Human Resource Management

UWI Open Campus Studies
Trinidad
01.2022

Dispute Resolution Centre International
01.2021

Dispute Resolution Centre
01.2017

University of the W. I.
01.2016

Business Administration -

London College
London, England
01.2013

BSc Psychology, 2:2 -

University of East London
01.2012

Level 2 NCFE -

Maurward College London
01.2012

Tower Hamlets College London
01.2008

University of East London
01.2006

Skills

  • Civil Mediation
  • Multitasking
  • Listening
  • Teaching
  • Counselling
  • Document Preparation& Presentation
  • Customer Service
  • Organization
  • Verbal and written communication
  • Business Administration
  • Computer Literacy: Microsoft office; IT
  • Database Management

References

  • Director/ Trainer, Royce Britton, The Church of Jesus Christ of Latter-Day Saints, 1868-485-1110, roycebritton@churchofjesuschrist.org
  • Programme Lead, Dr Yansie Rolston, The Ubele Initiative, +44 797061547, yansie.rolston@ubele.org

Hobbies and Interests

  • Literary challenges (reading, writing, singing)
  • Music
  • Sports
  • Community service

Training

  • Youth Development
  • Counselling
  • Leadership
  • Computer literacy/ Microsoft office
  • Health& safety in the workplace
  • Business start-up/Business management
  • Catering/Food management
  • Disaster preparedness &Shelter management

Timeline

Secretary/Volunteer

The Greta Mungo Foundation
10.2023 - Current

Welfare Coordinator

Church of Jesus Christ of Latterday Saints
01.2022 - Current

Relief Society President (Women’s Auxiliary)

Church of Jesus Christ of Latterday Saints
01.2020 - Current

Executive Office Administrator

Sangre Grande (Trinidad) Regional Corporation
01.2017 - 01.2019

Teacher /facilitator for the Seminary Programme (Scripture Studies)

Church of Jesus Christ of Latterday Saints
01.2016 - Current

Business Owner/ Operator

Julia’s Kitchen
01.2013 - 01.2015

Public Relations Officer; Computer/ Employability Workshop Coordinator; Asst. Secretary

Trinidad and Tobago Association UK
01.2012 - 01.2016

Resourcing Coordinator

Vodafone UK
06.2011 - 12.2011

Master of Science - Psychology

LJMU (Liverpool John Moores University)

Positive Youth Development -

Some College (No Degree) - Professional Development in Leadership

Erasmus+ Programme of The European Union

Human Resource Management 1 - Human Resource Management

UWI Open Campus Studies

Dispute Resolution Centre International

Dispute Resolution Centre

University of the W. I.

Business Administration -

London College

BSc Psychology, 2:2 -

University of East London

Level 2 NCFE -

Maurward College London

Tower Hamlets College London

University of East London
Claire Mentz