Claude Banfield
Maraval
Summary
Accomplished area manager recognized for delivering exceptional sales results and ensuring team alignment with company standards. Skilled in KPI analysis and staff training, driving both profitability and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Area Manager
Nalco Company
Charlieville
06.1995 - 06.2020
- Managed sales and service teams to consistantly grow new sales, achives high levels of retention by delivery of KPI and customer satisfaction.
- Led performance reviews to ensure team alignment with company standards.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
Inspector / Senior Inspector
SGS Redwood / Saybolt
Marabella
06.1990 - 06.1995
- Conducted thorough inspections of materials and equipment for compliance.
- Collaborated with teams to resolve quality issues promptly and effectively.
- Reviewed inspection reports for completeness before submission to management.
Education
Bachelor of Science - Chemistry
University of Western Ontario
London, Ontario06-1990
High School Diploma -
Presentation Colledge
San Fernando09-1988
High School Diploma -
St. Peter's School
Pointe A Pierre09-1986
Skills
- Sales management
- Team leadership
- KPI analysis
- Staff training
- Recruitment process
- Customer relationship management
Accomplishments
Winner's Circle Top Performer award - 2001 - Best in Latin America
Timeline
Area Manager
Nalco Company
06.1995 - 06.2020
Inspector / Senior Inspector
SGS Redwood / Saybolt
06.1990 - 06.1995
Bachelor of Science - Chemistry
University of Western Ontario
High School Diploma -
Presentation Colledge
High School Diploma -
St. Peter's School