Summary
Overview
Work History
Education
Skills
Building Trust and Comfort with Customers
Account Management is a Top Priority
References
References
Timeline
Generic

Craig Lopez

Williamsville

Summary

Dynamic Salesperson with proven expertise at Smjaleeel, excelling in customer service and negotiation. Successfully enhanced sales through strategic visual merchandising and strong client relationships. Skilled in inventory control, consistently maintaining an organized sales floor to drive revenue growth. Committed to optimizing sales approaches and delivering exceptional customer experiences.

Overview

17
17
years of professional experience

Work History

Salesperson

Smjaleeel
03.2013 - 06.2025
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Monitored inventory levels and placed orders as needed.
  • Provided personalized service to build relationships with customers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Participated in trade shows and sales events to promote products.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Enhanced sales through building strong customer relationships.
  • Negotiated deals and handled complaints or objections.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Dispatcher

Nutrina Farms
10.2010 - 01.2013
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Assigned drivers to appropriate routes based on customer needs.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.

Lorryman

Nutrina Farms
05.2008 - 10.2010
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Analyzed customer locations to enhance daily route planning.

Education

Gasparillo Composite
01-2000

Computer Networking Basic

Ministry of Education
01-2000

Skills

  • Customer service
  • Sales approach optimization
  • Inventory control
  • Visual merchandising
  • Negotiation skills
  • Follow-up communication
  • Sales forecasting
  • Problem solving
  • Team collaboration
  • Customer care
  • Sales management

Building Trust and Comfort with Customers

As a salesperson, I excel at establishing strong relationships with customers, fostering a high level of trust that makes them comfortable relying on my expertise and opinions regarding their inventory needs.

Account Management is a Top Priority

  • Effectively managing accounts is incredibly important. It means we focus on building strong relationships with our clients, understanding their needs, and making sure they're satisfied. By prioritizing account management, we can better serve our customers, identify opportunities for growth, and ensure long-term success.

References

  • Barry Ghanny

      Key Account Manager Smjaleel 

      3390786

   Mrs Kim Maharaj

     Price Club 

     Purchasing Manager

     7073775 

.Mrs Vijantee Abdool 

     Senior Purchasing Manager

     3529285

References

References available upon request.

Timeline

Salesperson

Smjaleeel
03.2013 - 06.2025

Dispatcher

Nutrina Farms
10.2010 - 01.2013

Lorryman

Nutrina Farms
05.2008 - 10.2010

Gasparillo Composite

Computer Networking Basic

Ministry of Education

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Craig Lopez