Crystal Bruce
139 Riseland Road Patience Hill ,Tobago
Summary
Professional with experience in customer service, office administration, marketing, and researching including at The Accreditation Council of Trinidad and Tobago. Successfully reviewed and revised administration practices.
Overview
3
3
years of professional experience
8
8
Years of education
Work History
Cashier
MB’s Pharmacy
Port Mall , Scarborough
01.2021 - 02.2021
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Restocked and organized merchandise in Pharmacy.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained customer satisfaction while handling product returns quickly and professionally.
Customer Care Assistant
Accreditation Council of Trinidad and Tobago
Milford, Canaan
10.2018 - 10.2020
- Created content for various social media platforms.
- Assisted with crafting social media policy.
- Helped with the planning and organizing of seminars and conferences.
- Assist customers with basic information, application and statements.
- Handled phone lines.
- Provided administrative support to the Manager.
- Responsible for the intake and distribution of messages to relevant persons.
- Liaise with internal and external stakeholders via telephone, fax or email.
- Photocopy, Print and bind documents as well as doing research.
- Assist in typing documents.
- Responsible for collecting incoming mail and packages, recording and distributing accordingly.
- Responsible for preparing materials/documents for mailing /couriering.
Summer Intern
Alexandra Park Community Centre Toronto
Toronto, Canada
07.2013 - 08.2013
- Handled multiple Phone Lines.
- Installed Computer Programs.
- Upgraded Computers.
- Provided administrative support to the Manager.
Store Clerk
Riseland Mini Mart
Patience Hill , Tobago
08.2011 - 06.2012
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Education
BBA - Management
University of The Southern Caribbean
09.2013 - 04.2017
Scarborough Secondary High School — CXC
09.2007 - 04.2012
Skills
Team player
Time management
Punctuality
Adaptable
Meeting deadlines
Planning and organizing
Problem solving
Problem solving
Problem solving
Strong communication skills
Additional Information
- Certificate of Academic Merit Awarded for Outstanding Recognition and Placed on the Dean’s List (2016).
- Certificate of Participation Exploring Contemporary Issues for the Business Professional (Seminar).
Timeline
Cashier
MB’s Pharmacy
01.2021 - 02.2021
Customer Care Assistant
Accreditation Council of Trinidad and Tobago
10.2018 - 10.2020
BBA - Management
University of The Southern Caribbean
09.2013 - 04.2017
Summer Intern
Alexandra Park Community Centre Toronto
07.2013 - 08.2013
Store Clerk
Riseland Mini Mart
08.2011 - 06.2012
Scarborough Secondary High School — CXC
09.2007 - 04.2012