Crystal Emily Gomez
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Uncle Sam's and Sons
02.2024 - Current
- Organized schedules and appointments to optimize executive time management.
- Coordinated communication between departments to enhance workflow and information sharing.
- Managed office supply inventory, reducing costs through effective vendor negotiations.
- Prepared detailed reports and presentations for senior management review and decision-making.
- Supported training initiatives for new staff, ensuring smooth onboarding and integration into the team.
- Developed comprehensive filing system that increased efficiency in accessing critical documents and resources.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Assistant
Boomerang Fast Foods Ltd
10.2022 - Current
Permanent Administrative Assistant/ Accounting Assistant
ST. Andrew's Golf Course, Moka
07.2016 - 07.2022
- Duties and Responsibilities:
- Receiving payables for Food and Beverage department
- Day to day office procedures filing, data entry, answering of telephone, memos etc.
- Training and Orientation of new employees.
- Helping the Accounts department in what is needed to be done.
- Minute taking and recording of notes for monthly Board of Directors meeting.
- Developed and maintained filing systems, ensuring timely access to important documents.
- Managed scheduling and coordination of meetings for executive staff to optimize workflow efficiency.
Pro Shop/ Administrative Assistant
ST. Andrew's Golf Course, Moka – Pro Shop
11.2017 - 09.2018
- Key Roles and Responsibilities
- Take Tee times reservations, check-in tee times and Collect fees.
- Coordinated scheduling and logistics for events, enhancing overall efficiency and participant satisfaction.
- Answer phones, direct calls, and answer customer questions professionally
- Sell products in the pro-shop, rent equipment as required by customers – Power carts, pull carts, Rental clubs, shoes, tokens.
- Purchasing and Inventory
- Record and document any safety hazards or other important situations and report them to your supervisor daily
- Complete Tournament operational requirements, such as; Draws, Scorecards, posters, etc.
- End of day reconciliation sheets accounting for sales and membership fees.
- Reporting to: Golf Operations coordinator & Club Administrator
Administrative Assistant
ST. JOSEPH'S CONVENT PORT- of-SPAIN
09.2014 - 06.2015
- Responsibilities include answering, directing and screening of telephone calls.
- Managing of the calendars, organizing and scheduling meetings and appointments.
- Planning for students, meetings and events arrangements.
- Prepares reports and some financial data.
- Produce and distribute correspondence memos, letters, faxes and making of photocopies.
- Receiving, directing visitors and guests, providing general support.
- Develop and maintain filing systems, spreadsheets and data entry.
- Extensive software skills, internet research abilities and strong communication skills.
- Collection of school fees from the student body and record- keeping.
Assistant to Human Resources Officer
RBC ROYAL BANK (TRINIDAD AND TOBAGO) LIMITED
07.2010 - 08.2010
- Assisted in the day to day running and operations of the Human Resources departments' functions and duties.
- Provided clerical and administrative support to the Human Resources executives.
- Compiled and updated employee records (hard and soft copies).
- Processed documentation and prepared reports relating to staff accounts and identifying the accuracy of their data.
- Assisted in the payroll preparation by providing relevant data, verifying over 1500 items.
- Preparation of spreadsheets for payment of invoices for staff uniforms.
- Provided secretarial support by entering, formatting and printing of information, answering the telephone and relaying messages.
- Maintained employee confidence and protects operations by keeping Human Resources information confidential.
Education
Diploma - Maritime Engineering, Maritime Operations
UNIVERSITY OF TRINIDAD AND TOBAGO- CHAGUARAMAS CAMPUS
01.2016
CAPE 'A' Levels - Environmental Science, History, Communication Studies, Sociology
HOLY NAME CONVENT POS
07.2011
CXC 'O' Levels - Social Studies, English Language, Principles of Business, Mathematics, French, Biology, History, Chemistry, Physics
HOLY NAME CONVENT POS
07.2010
Skills
- Certificate of discharge from Trinidad and Tobago
- STCW 78 compliance training
- STCW 95 compliance training
- Administrative support
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Excel
- Customer and client relations
- Computer proficiency
- Office management
References
Janelle, Ome, Human Resources Development Officer, 754-9047, RBC ROYAL BANK (TRINIDAD AND TOBAGO) LIMITED
PROGRAMS COMPLETED
- Maritime Mentorship Program July27-August26, 2009 (Ministry of Trade and Industry and Business development Company), Captain Rawle Baddaloo- Chairman Maritime Industry Development Committee.
- Human Resources Apprenticeship (2010) RBC 19-17 Park Street, P.O.S -Mrs. Debbie Pedro of HR Resource Management.
- Chamber of Commerce Jumpstart Program (2010)-Jumpstart Program Coordinator, Ms. Rima T. Mohammed.
Timeline
Administrative Assistant
Uncle Sam's and Sons
02.2024 - Current
Administrative Assistant
Boomerang Fast Foods Ltd
10.2022 - Current
Pro Shop/ Administrative Assistant
ST. Andrew's Golf Course, Moka – Pro Shop
11.2017 - 09.2018
Permanent Administrative Assistant/ Accounting Assistant
ST. Andrew's Golf Course, Moka
07.2016 - 07.2022
Administrative Assistant
ST. JOSEPH'S CONVENT PORT- of-SPAIN
09.2014 - 06.2015
Assistant to Human Resources Officer
RBC ROYAL BANK (TRINIDAD AND TOBAGO) LIMITED
07.2010 - 08.2010
CAPE 'A' Levels - Environmental Science, History, Communication Studies, Sociology
HOLY NAME CONVENT POS
CXC 'O' Levels - Social Studies, English Language, Principles of Business, Mathematics, French, Biology, History, Chemistry, Physics
HOLY NAME CONVENT POS
Diploma - Maritime Engineering, Maritime Operations
UNIVERSITY OF TRINIDAD AND TOBAGO- CHAGUARAMAS CAMPUS