Cyrilla Singh
Sangre Grande,SGE
Summary
Hello, I’m Cyrilla Singh, and I am thrilled to apply my diverse skills and experience to the cruise industry. With a strong background in bartending, waitering, and food & beverage service, I have honed my ability to deliver exceptional guest experiences in various high-end hospitality settings, including banquet waitering at the Hyatt Regency. Throughout my career, I’ve developed a deep passion for hospitality, focusing on creating memorable and personalized interactions with guests to enhance their overall experience.
In addition to my professional expertise, I am an avid mixology enthusiast. I enjoy experimenting with new flavors, crafting innovative cocktails, and continuously expanding my knowledge of beverage pairings. My passion for mixology extends beyond the bar, as I love sharing my creations and knowledge with others, adding a unique personal touch to every guest interaction.
I am particularly excited about the opportunity to bring my enthusiasm for hospitality and mixology to a dynamic cruise ship environment. I am confident that my blend of skills, creativity, and dedication will contribute to a world-class service experience aboard your ship.
Lasly a work experience of 5+ years within the Industry,
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food & Beverage Server
Hyatt Regency Trinidad
02.2014 - 11.2019
- Delivered an exquisite dining experience by providing attentive and personalized service to guests, aligning with the luxurious standards of Hyatt Regency Trinidad.
- Warmly welcomed guests, expertly guiding them to their tables while showcasing an in-depth knowledge of the menu and daily specials.
- Skillfully took and processed food and beverage orders, ensuring accuracy and timely delivery to enhance guest satisfaction.
- Anticipated guest needs and proactively addressed any requests or concerns, fostering an inviting and elegant atmosphere.
- Maintained impeccable dining areas, upholding the highest standards of cleanliness and presentation in line with health and safety regulations.
- Collaborated seamlessly with culinary and bar teams to ensure the flawless execution of service and exceptional quality of offerings.
Bartender
Hyatt Regency Trinidad
09.2014 - 10.2019
- Curated and crafted an exquisite selection of signature cocktails and beverages, elevating the guest experience within the sophisticated environment of Hyatt Regency.
- Delivered unparalleled service by engaging with guests and providing personalized recommendations, ensuring every interaction was memorable and tailored to individual tastes.
- Mastered a comprehensive knowledge of wines, spirits, and mixology techniques, enabling the creation of innovative drinks that delighted guests and complemented their dining experience.
- Oversaw the seamless operation of the bar, managing inventory, ordering supplies, and maintaining meticulous cleanliness in compliance with health and safety regulations.
- Fostered a vibrant atmosphere by engaging patrons in conversation, creating connections, and enhancing the social experience of the bar.
- Collaborated closely with the culinary and service teams to ensure flawless coordination between bar and dining services, driving overall guest satisfaction and loyalty.
Education
Advanced First Aid, CPR & AED - Advanced First Aid, CPR And AED
Emergency Care & Safety Institute
Trinidad, Macoya06-2024
Security Awareness - Security
Relyon Nutec Trinidad Limited
Trinidad, 17a Macoya Rd, Tunapuna06-2024
Professional Bar Tending - Bar Tending
Trinidad & Tobago Hospitality & Tourism Institute
Trinidad, Chaguaramas10-2006
High School Diploma -
Caribbean Examinations Council
Barbados06-2017
Skills
Hospitality & Beverage Expertise
- Professional Bartending Certificate: Proficient in mixology, cocktail creation, and wine and beverage service, with strong bar management skills
- Skilled in providing exceptional customer service, ensuring a memorable and positive dining experience for all guests
Food Safety & Emergency Preparedness
- Knowledgeable in food safety protocols, ensuring strict hygiene standards and regulatory compliance in all aspects of food and beverage service
- Certified in Advanced First Aid, CPR, and AED, equipped to handle emergency situations professionally and efficiently
Business & Administrative Proficiency:
- Solid understanding of core business principles, including finance, marketing, and management, from CXC Principles of Business
- Skilled in Office Administration, managing day-to-day operations such as filing, communications, scheduling, and supporting team functions efficiently
Mathematical & Analytical Skills:
- Strong numerical reasoning and problem-solving abilities as demonstrated by CXC Mathematics
- Comfortable working with data, performing calculations, and applying logical thinking to solve business or operational challenges
Customer Service Excellence:
- Proficient in delivering personalized and attentive service, ensuring a memorable dining experience for guests
- Skilled in addressing guest needs, handling complaints with professionalism, and providing menu recommendations tailored to individual preferences
Communication & Teamwork:
- Effective communicator, working seamlessly with kitchen staff, bartenders, and management to ensure a smooth flow of service
- Collaborates with team members to meet guest expectations and maintain the high standards of the establishment
Certification
- Professional Bartending Certificate
- Advanced First Aid, CPR, & AED Certificate
- CXC Principles of Business
- CXC Office Administration
- CXC Mathematics
- CXC Integrated Science
- CXC Social Studies
- University of the West Indies Certificate of Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Hyatt Regency Trinidad
09.2014 - 10.2019
Food & Beverage Server
Hyatt Regency Trinidad
02.2014 - 11.2019
Advanced First Aid, CPR & AED - Advanced First Aid, CPR And AED
Emergency Care & Safety Institute
Security Awareness - Security
Relyon Nutec Trinidad Limited
Professional Bar Tending - Bar Tending
Trinidad & Tobago Hospitality & Tourism Institute
High School Diploma -
Caribbean Examinations Council
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