Damian Morean
Port-of-Spain
Summary
Highly motivated and cross-functional professional with a desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accomplished at handling changing company, customer, and project demands. Practiced at keeping team morale high while meeting aggressive deadlines and completing complex project requirements.
Overview
11
11
years of professional experience
Work History
Project Officer
Caribbean Airlines
04.2023 - Current
- Project management and business development of various projects and initiatives: regional expansion, and new services.
- Assisted in developing business cases for proposed changes or new initiatives associated with assigned projects.
- Supported senior management in decision making activities related to ongoing projects.
- Negotiated contracts with external vendors or consultants where necessary for specific project requirements.
- Supported various projects by preparing and conducting primary and secondary research and documents
- Conducted review of department resources for peak periods
- Contributed towards process improvement initiatives by providing suggestions on how existing processes could be improved upon.
- Developed and launched service standards: welcome calls, competitor testing and benchmarking
Medical Office Manager
Retouched by ND
03.2020 - 03.2023
- Managed daily operations including but not limited; facilities management, purchases, expenses, rostering, vacation approvals, patient scheduling, inventory, liaising with suppliers and staff, salaries, customer satisfaction, and service recovery
- Managed recruitment, training, termination, coaching, and staff performance
- Managed the introduction and development of new patient services including telemedicine, pathology, and home visits
- Developed and implemented process improvements to ensure consistent patient satisfaction
- Arranged the clearance and transport of cargo from international suppliers
Assistant Administrator
Fast Freight Forwarders
08.2019 - 03.2020
- Conducted tasks related to processing and assessing shipments
- Entered costing information and invoicing to the Accounts Department
- Assisted with staff coordination and delegation
- Administrative duties including: filing, calls, and errands
- Organized and maintained filing and tracking system for all documents related to incoming clearances and exports
Business Development Coordinator
Advanced Solutions Technical Institute
05.2019 - 07.2019
- Developed and implemented processes improvements in business operations
- Prepared and reviewed documentation: letters, policies, procedures, forms, etc.
- Created proposals for the acquisition of local and regional business
- Resolved customer complaints and grievances
OJT at the Culture Division, Development of Competencies Unit
Ministry of Community Development, Culture and the Arts
06.2017 - 01.2018
- Evaluated, documented and recommended grant requests for financial approval
- Assisted with the promotion and implementation of cultural programs and ministry events
- Conducted site visits to cultural and technical camps and other cultural initiatives
Assistant Researcher
Ministry of Labour and Small Enterprise Development
06.2016 - 01.2017
- Collected and analysed data for general record keeping and presentations
- Prepared reports, correspondences and presentations for different stakeholders
- Assisted with the education and sensitization of different stakeholders using advocacy
Accounts Receivable Clerk
HYATT Regency Trinidad
12.2014 - 02.2016
- Oversaw and maintained the billing and filing systems
- Assessed and Reviewed the key performance indicators (KPIs) for credit services
- Monitored customer accounts to ensure payment discrepancy resolution
- Assisted with the month-end closing process inclusive of but not limited to stock checks, account reconciliations, journals, adjustments, transfers and cash in transits
- Examined processes that enabled improvements to the invoicing and collection procedures, both internally and interdepartmentally, in order to pre-empt complications and minimize losses
- Major Projects and Achievements
Education
Project Management for Business Professionals
SBCS
11-2024
Spanish - Intermediate Level
Embassy of Venezuela
01.2019
MBA General Management -
Australian Institute of Business
01.2015
B.Sc. - Economics with minors in Psychology and Environmental Economics
University of the West Indies, St Augustine
01.2013
Skills
- SBCS: Project Management for Business Professionals
- Coursera: Google Project Management Professional Certificate, Human Resource Management Specialization (ongoing)
- Customs Clerk grade 1- Customs Brokers’ Board of Trinidad and Tobago
- Microsoft Office Suite
- Go Skills: Business Writing Skills, Microsoft Excel, Listening Skills, Team Leadership, Deliver Effective Criticism, Project Management Bootcamp, Project Performance and Delivery, Microsoft Excel for Business Analyst
- Business development
References
References available upon request.
Timeline
Project Officer
Caribbean Airlines
04.2023 - Current
Medical Office Manager
Retouched by ND
03.2020 - 03.2023
Assistant Administrator
Fast Freight Forwarders
08.2019 - 03.2020
Business Development Coordinator
Advanced Solutions Technical Institute
05.2019 - 07.2019
OJT at the Culture Division, Development of Competencies Unit
Ministry of Community Development, Culture and the Arts
06.2017 - 01.2018
Assistant Researcher
Ministry of Labour and Small Enterprise Development
06.2016 - 01.2017
Accounts Receivable Clerk
HYATT Regency Trinidad
12.2014 - 02.2016
Project Management for Business Professionals
SBCS
Spanish - Intermediate Level
Embassy of Venezuela
MBA General Management -
Australian Institute of Business
B.Sc. - Economics with minors in Psychology and Environmental Economics
University of the West Indies, St Augustine
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