Summary
Work History
Education
Skills
Timeline
Generic

Dana Marie Saith

Chaguanas

Summary

With a proven track record at RBC Caribbean, I excel in application processing and teamwork, seamlessly managing deadlines and multitasking across the Caribbean. My expertise in RIBS and BESS, combined with a knack for problem-solving, has significantly enhanced customer satisfaction and team efficiency.

Work History

Payments Processing Officer

RBC Caribbean
08.2014 - 10.2015
  • Handled processing of wire transfers for the Northern Caribbean, Dutch Caribbbean, Eastern Caribbean and Trinidad and Tobago
  • Supported fellow Processing Officers during periods of high workload or absences by stepping in to assist with their responsibilities.
  • Achieved high levels of customer satisfaction due to timely resolutions of any issues encountered during the processing phase.
  • Collaborated with team members to achieve shared objectives and meet tight deadlines.

Wire Investigations Officer

RBC Caribbean
10.2015 - Current
  • Handled wire queries relating to tracers, recalls, amendments, fraudulent items, sanction requests and breakdown of charges for the Dutch Caribbean, Northern Caribbean, Eastetn Caribbean and Trinidad and Tobago
  • Fully versed in the applications of RIBS, BESS, T24, NXG, Intellitracs, Swift Alliance

Education

Bachelor In Computing And Information Systems - Information Technology

School of Business And Computer Science
Mt Hope
05.2016

Skills

  • Application processing
  • Deadline Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking

Timeline

Wire Investigations Officer

RBC Caribbean
10.2015 - Current

Payments Processing Officer

RBC Caribbean
08.2014 - 10.2015

Bachelor In Computing And Information Systems - Information Technology

School of Business And Computer Science

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Dana Marie Saith