Dedicated team player with exceptional organizational skills, adept at managing multiple projects simultaneously with precision. With the ability to prioritize tasks effectively and consistently meet deadlines, ensuring seamless project completion.
Overview
5
5
years of professional experience
Work History
Manager And Director Of Sales
Persad's Cocoa And Chocolate
09.2022 - Current
Oversaw daily operations, ensuring production efficiency and quality standards were consistently met.
Managed team performance, fostering a collaborative environment to enhance workflow and productivity.
Developed and implemented process improvements, resulting in streamlined production methods and reduced waste.
Coordinated supply chain logistics, optimizing inventory management to support demand fluctuations.
Trained new staff on operational procedures, enhancing team competency and adherence to safety protocols.
Analyzed production data to identify trends, facilitating informed decision-making for resource allocation.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
Reconciled bank statements and financial discrepancies to maintain accurate records.
Maintained and processed invoices, deposits, and money logs.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Planned marketing campaigns and promotional events.
Streamlined marketing processes to maximize results within budget constraints.
Cultivated strong relationships with clients, resulting in increased customer satisfaction and loyalty.
Developed and implemented strategic sales initiatives to drive revenue growth across diverse markets.
Analyzed market trends to identify opportunities for product positioning and competitive advantage.
Director of Sales/ Assistant Manager
Persad's Cocoa And Chocolate
01.2022 - 08.2022
Prepared monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements
Led and mentored a team of sales professionals, providing guidance and support to achieve individual and team targets.
Conducted regular performance reviews and training sessions to enhance team productivity and effectiveness.
Work face to face with clients/customers to retain sales and to resolve discrepancies efficiently
Kept and maintained all records concerning sales, revenue and expenses.
Lead Sales Representative
Persad's Cocoa And Chocolate
09.2021 - 12.2021
Led sales team to achieve monthly targets through effective strategy implementation.
Developed and maintained strong relationships with key clients to drive repeat business and enhance customer satisfaction.
Led negotiations with major clients, securing high-value contracts that contributed to revenue growth.
Initiated partnerships with complementary businesses to create bundled offerings, expanding market reach and customer base
Factory Worker/ Sales Representative
Persad's Cocoa And Chocolate
09.2020 - 08.2021
Operated machinery to meet production targets and maintain quality standards.
Conducted routine inspections to ensure equipment functionality and safety compliance.
Collaborated with team members to streamline assembly processes and improve efficiency.
Assisted in training new workers on operational procedures and safety protocols.
Executed assembly line tasks with precision, ensuring high-quality production standards were met.
Monitored inventory levels and reported discrepancies to maintain accurate stock management.
Assisted in training new employees on operational procedures and safety guidelines.
Maintained a clean and organized workspace to promote safety and efficiency.
Responded promptly to machinery malfunctions, minimizing downtime and production delays.
Facilitated the smooth transition of materials through various production stages.
Employed problem-solving skills to address challenges and optimize production flow.
Performed material handling duties, ensuring the safe transportation of goods within the facility.
Participated in regular team meetings to discuss goals, challenges, and process improvements.
Developed strong relationships with clients through excellent communication and service.
Education
Associate of Science - Psychology
COSTAATT
San Fernando, Trinidad And Tobago
06-2026
High School Certificate
Palo Seco Secondary
Palo Seco, Trinidad And Tobago
06-2019
Shuko-Kai
San Fernando, Trinidad And Tobago
Medical
School of Practical Accounting
San Fernando, Trinidad And Tobago
08-2025
Skills
Exceptional skills in communication
Exceptional Customer Service and problem solving skills
Generally neat and unlikely to be tardy
Good at conflict resolution
Licensed and experienced manual driver
Experienced in secretarial work and bookkeeping (accounts payable and receivable, payroll, bank reconciliation etc)
Excellent team leadership skills
Experienced in merchandising and sales
Experienced in personal assistance
Fluent in both written and spoken Spanish
Fluent in both written and spoken English
Proficient in Microsoft Office
Timeline
Manager And Director Of Sales
Persad's Cocoa And Chocolate
09.2022 - Current
Director of Sales/ Assistant Manager
Persad's Cocoa And Chocolate
01.2022 - 08.2022
Lead Sales Representative
Persad's Cocoa And Chocolate
09.2021 - 12.2021
Factory Worker/ Sales Representative
Persad's Cocoa And Chocolate
09.2020 - 08.2021
Associate of Science - Psychology
COSTAATT
High School Certificate
Palo Seco Secondary
Shuko-Kai
Medical
School of Practical Accounting
Extracurricular Activities
Past member of the Palo Seco Secondary Robotics Club Past member of the Palo Seco Secondary Debate Team
Certificate in Self-Defence at Shuko-Kai School of International Martial Arts Certificate in Korean cooking at Sincere’s Chinese Grocery.
Assistant General Manager and Director of Sales at Marriott International, C/o SharCon ManagementAssistant General Manager and Director of Sales at Marriott International, C/o SharCon Management