Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Danielle Lutchman

El Dorado

Summary

Motivated English graduate seeking opportunities in digital marketing and content writing to gain hands on experience. Focused and friendly with a strong drive to succeed. I possess excellent writing, interpersonal, research and time management skills, with proficiency in various software and applications. Detail oriented and able to learn new concepts quickly. I worked in retail, sales, customer service and reception as a hardworking employee with multitasking, administrative, time management skills and devoted to giving every customer a memorable experience.

Overview

8
8
years of professional experience

Work History

FACTORY CLERK

HOUSE OF ANGOSTURA
05.2022 - Current
  • Responsiblities include product packaging and product inspection,
  • Demonstrated flexibility when faced with changing priorities or unexpected challenges that required quick thinking and adaptability.

SALES REPRESENTATIVE/ SOCIAL MEDIA MANAGER

BLISSBURY
05.2019 - Current
  • Provide pricing and delivery information, perform customer verifications, process orders, forms, applications and requests, organize workflow to meet customer timeframes
  • Assist with coordinating marketing events, set up product promotions, update marketing communication platforms such as websites and social media
  • Assist with market research, maintain library and archives of marketing material.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

COVID-19 HOTLINE ATTENDANT

ST AUGUSTINE MEDICAL LABORATORY
08.2020 - 12.2020
  • Managed high volume of calls daily, booked patients for testing.

Received payments and medical documents and categorized them with the use of Google sheets.

PROMOTER

WEST INDIAN TRADERS
07.2019 - 03.2020
  • Demonstrated and provided information on promotional products. Distributed product samples and flyers to source new sale opportunities. Track record for surpassing quotas.
  • Boosted product sales by demonstrating product features and benefits during promotional events.

CUSTOMER SERVICE REPRESENTATIVE

CHARRAN'S BOOKSTORE
09.2016 - 01.2019
  • Take store inventory, prepared bills for customers, managed a high volume of phone calls
  • Provided services such as copying, printing, binding, and laminating
  • Handled customer inquiries and suggestions courteously and professionally.

RECEPTIONIST/HR CLERK

MIC INSTITUTE OF TECHNOLOGY
01.2016 - 08.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Data entry and filing in the HR department, sorting and distribution of mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

BACHELOR OF ARTS LITERATURES IN ENGLISH, MINOR IN COMMUNICATION STUDIES -

THE UNIVERSITY OF THE WEST INDIES
03.2023

A LEVELS -

BARATARIA SOUTH SECONDARY SCHOOL
07.2014

O LEVELS -

BARATARIA SOUTH SECONDARY SCHOOL
07.2012

Skills

  • Microsoft Office
  • Excellent written and verbal communication
  • Administrative support
  • Problem Solving Skills
  • Analytical skills
  • Teamwork
  • Critical thinking
  • Presentation skills

Personal Information

Date of Birth: 05/29/95

References

  • Leyla Ramkissoon, Manager, Charran's Bookstore, 684-0149
  • Chris Kallicharan, Financial Reporting Accountant, Caribbean Airlines, 767-7413

Timeline

FACTORY CLERK

HOUSE OF ANGOSTURA
05.2022 - Current

COVID-19 HOTLINE ATTENDANT

ST AUGUSTINE MEDICAL LABORATORY
08.2020 - 12.2020

PROMOTER

WEST INDIAN TRADERS
07.2019 - 03.2020

SALES REPRESENTATIVE/ SOCIAL MEDIA MANAGER

BLISSBURY
05.2019 - Current

CUSTOMER SERVICE REPRESENTATIVE

CHARRAN'S BOOKSTORE
09.2016 - 01.2019

RECEPTIONIST/HR CLERK

MIC INSTITUTE OF TECHNOLOGY
01.2016 - 08.2016

BACHELOR OF ARTS LITERATURES IN ENGLISH, MINOR IN COMMUNICATION STUDIES -

THE UNIVERSITY OF THE WEST INDIES

A LEVELS -

BARATARIA SOUTH SECONDARY SCHOOL

O LEVELS -

BARATARIA SOUTH SECONDARY SCHOOL
Danielle Lutchman