Danielle Villafana
San Juan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Fsc
Bmobile
San Juan
07.2024 - 03.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed day-to-day duties accurately and efficiently.
Barista
Rituals
Mt Hope
10.2024 - 02.2025
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Memorized official and off-menu coffee and tea preparations.
Supervisor
Shoe closet
Port Of Spain
03.2019 - 06.2020
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
Education
San Juan North Secondary
San Juan06-2017
Skills
- Customer service
- Upselling techniques
- Team management
- Quality assurance
- Inventory management
- Problem solving
- Time management
- Sales techniques
Timeline
Barista
Rituals
10.2024 - 02.2025
Fsc
Bmobile
07.2024 - 03.2025
Supervisor
Shoe closet
03.2019 - 06.2020
San Juan North Secondary