Danneal Gay
Wallerfield
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
10
10
years of professional experience
Work History
Executive Administrative Assistant
Hyend Technology TT
11.2022 - Current
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Created organized filing system to manage department documents.
- Negotiated and executed contracts on behalf of department.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Executive Administrative Assistant
TTT Limited
02.2019 - 03.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Facilitated training and onboarding for incoming office staff.
Sales Agent
Family Focus Broadcastiong Network
01.2020 - 03.2022
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of various advertisement packages to promote sales.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Direct Sales Representative
Cable and Wireless Communications
01.2018 - 12.2018
- Met customers in homes and businesses to discuss and demonstrate products.
- Wrote reports outlining activities and sales.
- Inquired about current service levels and offered upgrades.
- Set and achieved company defined sales goals.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Direct Sales Agent
Digicel Head Office
01.2015 - 01.2018
- Met customers in homes and businesses to discuss and demonstrate products.
- Inquired about current service levels and offered upgrades.
- Put together sales proposals and contracts.
- Wrote reports outlining activities and sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Attended monthly sales meetings and quarterly sales trainings.
- Generated advertising brochure for vendor use.
Education
High School Diploma -
Sandre Grande Educational Institute
Sangre Grande, Trinidad And Tobago06.2014
Skills
- Project Support
- Research
- Clerical Support
- Online Marketing
- Expense Tracking
- Document Management
- Meeting Scheduling
Accomplishments
- Editing and advance Camera Operations
- Radio and Television Broadcasting
- Pear Support/Youth Counsel
- Level 1 Graphic Design
- Youth Apprenticeship Programme In Agriculture Level 1
- Youth Apprenticeship Programme In Agriculture Level 2
- Small Business Management (Micro Entrepreneur)
References
- Roger Swan, TeacherNumber 42014, +1 (868) 757-8634
- Jason Le Andre, Fire Officer, +1 (868) 687-9635 / +1 (868) 377-8131
Timeline
Executive Administrative Assistant
Hyend Technology TT
11.2022 - Current
Sales Agent
Family Focus Broadcastiong Network
01.2020 - 03.2022
Executive Administrative Assistant
TTT Limited
02.2019 - 03.2023
Direct Sales Representative
Cable and Wireless Communications
01.2018 - 12.2018
Direct Sales Agent
Digicel Head Office
01.2015 - 01.2018
High School Diploma -
Sandre Grande Educational Institute
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