David Gokool
Barataria
Summary
Driven Area Sales Supervisor with 8+ years of experience in supervisory/management capacity and strong competitive sales drive, adaptability and perseverance. In pursuit of a dynamic and challenging opportunity, the objective is to apply leadership skills in propelling sales teams, surpassing revenue targets, and cultivating a culture of continuous improvement. The focus is on implementing forward-thinking and innovative strategic initiatives to optimize sales processes, elevate team performance, and achieve exceptional results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Area Sales Supervisor
Amplia Communications Limited
11.2017 - Current
- Develop and implement practices contributing to effective agent performance and overall success.
- Build, motivate, and coach agents to achieve and maintain productivity.
- Utilize sales techniques to increase product penetration, including strategic promotional setups and walk plans.
- Provide regular reports on agent performance to management.
- Create presentations to brief the team on sales status, company policies, services offered, and health and safety practices.
- Collaborate with marketing to develop and coordinate sales promotions and incentives.
- Monitor, counsel, and advise agents for compatibility, maximum effectiveness, and continued growth.
- Lead Debt Collection Project, monitoring and reporting debt collections across all platforms.
Sales Agent
Massy Communications Ltd. (now Amplia Coms)
09.2016 - 10.2017
- Accurately record prospect information and maintain listings.
- Achieve sales objectives while ensuring high customer satisfaction.
- Provide relevant responses to customer concerns, service requests, and product inquiries.
- Actively bring brand awareness to new communities through sales walks and events.
Sales Team Leader
Digicel Play
01.2016 - 08.2016
- Manage day-to-day operations of the Digicel Play Caravan.
- Host coaching sessions on sales processes, mapping GPS coordinates, etc.
- Compile and remit agent reports to management.
- Implement sales plans and strategically manage human resources to boost productivity.
- Monitor and report on agents' performance, punctuality, and attendance.
- Develop and implement team-building exercises.
- Ensure agents are equipped to perform their duties effectively.
Sales Agent
Digicel Play
08.2015 - 01.2016
- Meet with customers to discuss home entertainment solutions.
- Demonstrate services based at the Digicel Play Caravan.
- Submit daily reports and maintain a customer information pipeline.
Telesales Agent
TracTT
06.2014 - 08.2014
- Contact potential customers via telephone and offer company services.
- Record all customer information using Microsoft Excel.
- Send updates to customers on packages, pricing, and promotions.
Telesales Agent
Green Dot
03.2014 - 05.2014
- Contact potential customers via telephone and offer company services.
- Create and submit daily reports using the company's CRM.
- Send updates to customers on packages, pricing, and promotions.
Education
Early Childhood Care and Education Certificate -
UWI School of Business And Applied Studies (Roytec)
Port Of Spain01.2024
CXC -
Belmont Boys Secondary
Belmont, Port Of Spain2008
Skills
- Aggressive Drive for Sales Targets
- Effective Leadership and Supervision
- Innovative and Forward-Thinking
- Solution-Oriented Approach
- Emotional Intelligence
- Sales Presentations
- Customer Relationship Management
Certification
- Certificate in Value Selling Framework, 01/2018
- Certificate in Emergency Care & Safety Institute, 11/2016
- Certificate in Leadership Training, 04/2016
Accomplishments
- Member of Belmont Boys Secondary School Basketball Team (2005 - 2009)
- Captain of Belmont Boys Secondary School Basketball Team (2009)
- Received award for Physical Education. Best performing student (2009)
- Member of Harvard Rugby Sports Club’s Rugby Team (Senior 7s Team, Senior 15s Team) (2009 - 2016)
- Member of the Trinidad and Tobago National Rugby Team (Senior 7s Team): NACRA (Barbados) 2012, Cathay Pacific/HSBC Hong Kong 2014, Commonwealth Games (Glasgow) 2014, CAC Games (Mexico, Bronze medalist) 2014, NACRA (Mexico) 2014
References
References available upon request
Timeline
Area Sales Supervisor
Amplia Communications Limited
11.2017 - Current
Sales Agent
Massy Communications Ltd. (now Amplia Coms)
09.2016 - 10.2017
Sales Team Leader
Digicel Play
01.2016 - 08.2016
Sales Agent
Digicel Play
08.2015 - 01.2016
Telesales Agent
TracTT
06.2014 - 08.2014
Telesales Agent
Green Dot
03.2014 - 05.2014
Early Childhood Care and Education Certificate -
UWI School of Business And Applied Studies (Roytec)
CXC -
Belmont Boys Secondary
- Certificate in Value Selling Framework, 01/2018
- Certificate in Emergency Care & Safety Institute, 11/2016
- Certificate in Leadership Training, 04/2016
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