Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

DAVIKA FREDERICK

Summary

I am a highly organized, goal-oriented and focused individual who can adapt quickly to any situation. I work well in both leadership and teamwork capacities. I am also competent in systems thinking, analytic skills. Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress And Cashier

V.I.P Platinum Cinema And Lounge
04.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Data Entry/Customer Service

Fresh Organics Limited
01.2020 - 04.2024
  • Providing information by answering questions and requests
  • Maintaining computer and manual filing systems
  • Assisting customers via the phone and in person
  • Taking of stock inventory and replenishment.

Floor Attendant/Cashier

Movietowne Port of Spain
02.2019 - 05.2020
  • Assisting customers via the phone and in person
  • Cleaning of area
  • Assisting customers that are purchasing
  • Delivering items to customers that are already seated
  • Dealing with customer complaints in a timely and efficient manner.

Sales Clerk

Price Busters
01.2018 - 08.2018
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Education

CXC -

Private Candidate

CXC -

Mucurapao West Secondary School
05.2017

Skills

  • Creative and critical thinking
  • Independent thinking
  • Problem solving
  • Proactive and self-motivated
  • Goal orientated
  • The ability to work in teams

Certification

Swimming Certificate: Flight Attendant Course, RWB Aqua Stars Aquatic Program, 02/01/22, 04/01/22


Level I Certification in Fabric Design. Mucurapo West Secondary.

2016-2017

Activities

  • Proficient in Microsoft Programs.
  • Interests include: Visual Arts, Theater Arts, Information Technology, Hiking

Timeline

Waitress And Cashier

V.I.P Platinum Cinema And Lounge
04.2024 - Current

Data Entry/Customer Service

Fresh Organics Limited
01.2020 - 04.2024

Floor Attendant/Cashier

Movietowne Port of Spain
02.2019 - 05.2020

Sales Clerk

Price Busters
01.2018 - 08.2018

CXC -

Private Candidate

CXC -

Mucurapao West Secondary School

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DAVIKA FREDERICK