DEENISH MAHARAJ
#5 Mowlah Trace , Preysal
Summary
Results-driven professional with a proven ability to lead teams to success, emphasizing team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs with over twenty-five years of work experience in Technical Vocational Education and Training, Project Management, Quality Management, Business Management, Lean Enterprise Development, Change Management, Strategic Planning, Procurement, Metrology, Accreditation, Certification, Standardization, and Industrial Process Control in both the public and private sectors locally and regionally.
Overview
46
46
years of professional experience
1
1
Certification
Work History
Manager, Quality Assurance and Accreditation
NATIONAL TRAINING AGENCY, Trinidad
09.2012 - 10.2025
- Led efforts in ensuring efficient operations of QA&A Department within NTA.
- Streamlined revision process of QA&A systems tailored for TVET.
- Oversaw staff operations in the department.
- Implemented effective Quality Assurance processes for TVET within Trinidad and Tobago.
- Devised plans for long-term organizational improvement.
- Developed and designed innovative products and services.
- Assessed technical training providers to ensure compliance with standards.
- Supervised workforce to sustain high levels of motivation and efficiency.
- Delivered consistent, high-quality service to enhance customer satisfaction.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Developed detailed plans based on broad guidance and direction.
Lecturer, QHSE
UTT Energy Campus, Point Lisas
01.2015 - 01.2016
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Enhanced student comprehension by utilizing diverse teaching methodologies and techniques.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Enhanced student comprehension of complex theories through engaging lectures and interactive discussions.
- Enhanced departmental reputation through publication of scholarly articles in esteemed academic journals.
- Built strong rapport with students through class discussions and academic advisement.
Regional Technical Coordinator (Quality Infrastructure) IDB Project
CARICOM REGIONAL ORGANISATION FOR STANDARDS AND QUALITY (CROSQ), Barbados
07.2007 - 12.2011
- Developed work plans to enhance Quality Infrastructure for regional national institutions.
- Provided strategic insights on advancing Quality Infrastructure standards regionally.
- Performed GAP analyses for Quality Infrastructure components
- Provided guidance on building Quality Infrastructure to enhance trade facilitation.
- Coordinated technical support on Quality Infrastructure development for the CARICOM region
- Developed Survey instruments to gather Quality Infrastructure needs data
- Led workshops to advance regional Quality Infrastructure skills.
- Facilitate seamless execution of Project tasks.
- Supervise short term consultants
- Track performance metrics of project initiatives.
E-Auction Consultant
Ministry of Finance, Trinidad
01.2007 - 06.2007
- Spearheaded development and documentation processes for state-sector e-procurement systems in Trinidad and Tobago.
- Focused on refining system architecture.
- Developed comprehensive strategies to justify specific needs.
- Evaluated diverse platforms to determine optimal solutions.
- Facilitated coordination efforts for state enterprises.
- Carried out configuration and testing of systems.
Chief Legal Metrology Inspector
Trinidad and Tobago Bureau of Standards (TTBS)
01.2006 - 12.2007
- Developed regulations for Legal Metrology Act
- Trained Legal Metrology Inspectors
- Manage the Legal Metrology Inspectors
- Oversee the implementation of the Metrology Act
- Facilitate Stakeholders Discussions
- Advise the Executive Director (TTBS)on Leg al Metrology Issues
- manage the Legal Metrology mandate
Consultant
Private
01.2006 - 04.2025
- Process flowcharting & Training
- Process skill assessment
- Empowerment
- Efficiency assessment
- Process mapping and rightsizing
- Mind Mapping
- Management Systems development and Maintenance
- Change Management
- System Improvement
- Lean Enterprise Development
Quality Manager (Acting)
Trinidad and Tobago Bureau of Standards (TTBS)
01.2004 - 01.2006
- Chaired Management Review of the QMS System
- Consulted with private and public sector organizations on the development and implementation of QMS
- Identified systems and processes of a QMS.
- Identified the interaction of processes.
- Implemented and maintained a QMS to ISO 9001
- Planned and managed Internal Quality Audits.
- Trained staff members and internal auditors in Quality (ISO 9001) and conducted training for organizations on TQM and QMS
- Conduct surveys and analysis to ensure efficiency and effectiveness of the system.
- Perform cost benefit analysis of the system
- Documentation of activities of Divisions and Units within TTBS.
- Performed Quality Audits in compliance with ISO 9000-2008 System of Quality Standards, and ISO/IEC 17025, ISO 14000, OSHA 18001.
- Trained Auditor for: ISO 9001, ISO 17025, ISO 14000, OSHA 18001
Project Specialist
TTBS
01.2003 - 01.2004
- Consulted and developed management systems in numerous organizations
- Developed National Metrology Policy
- Developed regulations for the Metrology Act
- Participated in the planning and execution of Regional projects
- Planned and executed Displays and Exhibitions (100 - 10000 participants) since 1989
- Member of Strategic Planning Committee, Metrology Act Implementation Committee, Staff Recognition and Awards Committee, Quality, Health and Safety and Environmental Planning Committee
Metrologist
TTBS
01.1988 - 01.2003
- Performed Quality Audits in compliance with ISO 9000-2000 System of Quality Standards, and ISO/IEC 17025, ISO 14000, OSHA 18001.
- Designed standardized guidelines for precise calibration processes
- Ensured reliability of national calibration benchmarks.
- Served as primary liaison between company and accreditation bodies, successfully maintaining certification status through periodic assessments and reporting.
- Established a high level of trust with customers by consistently meeting or exceeding expectations for measurement accuracy and timeliness.
- Reduced equipment downtime by conducting timely preventive maintenance on metrology instruments.
- Enhanced measurement accuracy by implementing advanced calibration techniques and procedures.
- Ensured compliance with industry standards and regulations by maintaining up-to-date knowledge of global metrology requirements.
- Assisted in the selection of appropriate metrology equipment, ensuring compatibility with production requirements.
- Supported continuous improvement initiatives by providing accurate and reliable data on process performance metrics.
- Developed comprehensive training materials for new hires, fostering a culture of expertise in metrology principles and practices.
- Maintained a safe work environment through strict adherence to safety protocols during metrology operations.
- Acted as a technical resource for cross-functional teams, offering guidance on best practices in dimensional measurement techniques.
- Determined out-of-tolerance conditions for measurement and test equipment and calibration standards.
- Assessed instrumentation and equipment for conformance with established calibration standards.
- Trained customers on proper usage of measurement and test equipment.
- Troubleshot laboratory instruments using manufacturer-approved methods.
Apprentice/Craftsman/Technician
Caroni (1975) Ltd
01.1980 - 01.1988
- Process design and commission.
- Process tracking and control.
- Managed a project group of ten (10) persons.
- Trained staff in process identification and design, designs of control loops and instrumentation selection, calibration, installation, service and repair.
- Perform Preventative Maintenance on Plant and equipment
- Designed, installed and commission electronic, pneumatic and hydraulic control systems for plant operations
- Trouble shoot PLCs
Education
MSc - Project Management
University of West Indies
BSc - Business Administration
University of Lincoln UK
Technician Diploma - Industrial Instrumentation
San Fernando Technical Institute
San FernandoDiploma in Governance And Public Innovation
CAF/UWI
Barbados/Trinidad12-2022
Skills
- Problem- Analysis and solving
- Attention to detail
- Client relationships
- Integrity and honesty
- MS office
- Analytical thinking
- Critical thinking
- Business coaching
- Time Management
- Process management
- Quality control
- Visual inspections and reporting
- Training and mentoring
- Safety awareness
- Equipment inspection
- Staff Training
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- System Development and implementation
- Problem-solving
- Team leadership & development
Certification
- Trained Auditor for: QMS ISO 9001; ISO 14001; OSH 18001. ISO/IEC 17025 , ISO 17024
- Quality Infrastructure: Extensive training in Metrology and other quality infrastructure disciplines (India, Germany, USA,...)
Language Proficiency
English: Mother Tongue
Spanish: Intermediate – Read/Write/Speak
French: Intermediate – Read/Write/Speak
References
- Frank, Soodeen, Campus Librarian, frank.soodeen@sta.uwi.edu, fsoodeen@gmail.com, 868 329 8286, UWI St Augustine Campus, St Augustine, Trinidad, W.I.
- Prem, Nandlal, premnandlal1@yahoo.com, 868 658 3795, 868 735 3536, 269 Gopaul Circular Drive, Marabella, Trinidad, W.I.
- Michael, Seepersaud, mseepersaud@gmail.com, 876 419 0555, 35 Westbury Crescent, Bridgeport P.O., St Catherine, Jamaica
Affiliations
- Trinidad and Tobago Society for Quality
- National Conference of Standards Laboratory (NCSL)
- National Conference on Weights and Measures
Timeline
Lecturer, QHSE
UTT Energy Campus, Point Lisas
01.2015 - 01.2016
Manager, Quality Assurance and Accreditation
NATIONAL TRAINING AGENCY, Trinidad
09.2012 - 10.2025
Regional Technical Coordinator (Quality Infrastructure) IDB Project
CARICOM REGIONAL ORGANISATION FOR STANDARDS AND QUALITY (CROSQ), Barbados
07.2007 - 12.2011
E-Auction Consultant
Ministry of Finance, Trinidad
01.2007 - 06.2007
Chief Legal Metrology Inspector
Trinidad and Tobago Bureau of Standards (TTBS)
01.2006 - 12.2007
Consultant
Private
01.2006 - 04.2025
Quality Manager (Acting)
Trinidad and Tobago Bureau of Standards (TTBS)
01.2004 - 01.2006
Project Specialist
TTBS
01.2003 - 01.2004
Metrologist
TTBS
01.1988 - 01.2003
Apprentice/Craftsman/Technician
Caroni (1975) Ltd
01.1980 - 01.1988
BSc - Business Administration
University of Lincoln UK
Technician Diploma - Industrial Instrumentation
San Fernando Technical Institute
MSc - Project Management
University of West Indies
Diploma in Governance And Public Innovation
CAF/UWI
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