Diandra Peaches Browne
Tunapuna
Summary
Safety-oriented professional systematic about assessing and improving worker conditions through short- and long-term monitoring strategies. Highly analytical, observant and skilled at identifying and resolving diverse concerns. Excellent inspection and documentation skills.
Overview
14
14
years of professional experience
Work History
Digicel Business Team Leader
Digicel Trinidad & Tobago Limited
Port Of Spain
01.2019 - Current
- Acted as an intermediary between senior management and team members, communicating updates as required.
- Monitored team performance, providing feedback to individual members as needed.
- Provided guidance and direction to team members when working on complex projects.
- Assigned tasks and projects to team members based on their skill set and experience level.
- Developed and implemented strategies to increase team efficiency and productivity.
- Conducted performance appraisals for each member of the team at least twice a year.
- Collaborated with other departments to coordinate activities between teams.
- Maintained positive working relationship with fellow staff and management.
Health and Safety Intern
Port of Spain General Hospital
Port Of Spain
06.2017 - 02.2019
- Monitored compliance with relevant legislation and regulations.
- Maintained accurate records of all incidents or accidents reported in the workplace.
- Attended regular meetings to discuss health and safety issues with management teams.
- Provided guidance to staff on safe working practices.
- Created training materials for employees on a range of topics related to health and safety.
- Investigated near-misses, accidents, and dangerous occurrences in accordance with company policy.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Conducted safety training or education programs to demonstrate use of safety equipment.
Corporate Customer Service Representative
Digicel Trinidad & Tobago Limited
04.2015 - 09.2017
- Addressed customer concerns quickly and effectively to maintain positive experiences.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Developed effective relationships with customers by providing excellent service.
- Utilized problem solving skills to resolve complex customer issues.
- Followed up with customers to ensure satisfaction with service provided.
- Conducted outbound calls to follow up on open cases or pending items.
Cashier/ Clerk
Unicomer Trinidad Limited
09.2010 - 06.2014
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Master of Science - Occupational And Environmental Safety And Health
University of The West Indies
St. Augustine Trinidad And Tobago Bachelor of Science - Occupational Safety, Health And The Environment
Cipriani College of Labour And Continuing Studies
Valsayn, Trinidad And TobagoHigh School Diploma -
Aranguez Educational
Aranguez, Trinidad And TobagoSkills
- Hazard Identification
- Adaptability
- Problem-solving abilities
- Team building
- Active Listening
- Analytical Thinking
- Written Communication
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Professionalism
- Accident investigation
References
References available upon request.
Timeline
Digicel Business Team Leader
Digicel Trinidad & Tobago Limited
01.2019 - Current
Health and Safety Intern
Port of Spain General Hospital
06.2017 - 02.2019
Corporate Customer Service Representative
Digicel Trinidad & Tobago Limited
04.2015 - 09.2017
Cashier/ Clerk
Unicomer Trinidad Limited
09.2010 - 06.2014
Master of Science - Occupational And Environmental Safety And Health
University of The West Indies
Bachelor of Science - Occupational Safety, Health And The Environment
Cipriani College of Labour And Continuing Studies
High School Diploma -
Aranguez Educational
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