Dianna N Parmanand
Curepe,TUP
Summary
Accomplished professional with expertise in bailiff operations, database management, and warrant systems. Proficient in MS Office and Google Suite, with strong cash handling and petty cash reconciliation skills. Experienced in event marketing, planning trade shows and seminars, and developing Excel spreadsheets. Committed to enhancing time management and multitasking abilities while delivering exceptional administrative support through efficient filing systems.
Overview
22
22
years of professional experience
Work History
Sales Associate/Cashier
Winners
Vaughan
10.2023 - Current
- Resolved customer complaints promptly, improving customer retention rates.
- Adhered strictly to company policies and procedures ensuring compliance at all times.
- Created visually appealing merchandise displays attracting more foot traffic into the store.
- (See roles and responsibilities listed for Marshall's).
Administrative Assistant
S. Wilson & Co. Bailiffs Ltd
Toronto, Canada
05.2023 - 08.2023
- Updated electronic and paper filing systems for efficient information retrieval.
- Prepared documents, notices, and served papers for field bailiffs.
- Managed Bailiff software, creating and updating files with current information.
- Provided clerical support by copying, scanning, and filing documents across departments.
- Assisted in sorting warrants for outstanding tax payments in Toronto area.
- Updated Warrant Management System to reflect activities and status of each file.
- Restocked supplies and placed purchase orders to maintain stock levels.
Sales Associate/Cashier
Marshall's
Niagara-on-the-Lake, Canada
05.2022 - 01.2023
- Assisted customers, completing purchases, and joining reward programs to promote loyalty and satisfaction.
- Engage customers by letting them know of future sales and promotions on items of particular interest and drive sales through engagement using suggestive selling.
- Processed point-of-sale transactions including debit/credit transactions, refunds, and store credit, and processed payments and issued receipts.
- Assist with inventory and restocking as needed.
- Answered questions on apparel department products as needed.
- Demonstrated broad product knowledge and made personalized recommendations to meet customer needs.
- Followed cash protection and fraud prevention strategies consistently to minimize store losses.
- Stayed current on upcoming promotions and merchandise changes to better serve customers' needs.
- Promoted special program offerings such as loyalty enrolments and credit card applications.
- Adhere to fitting protocols customer engagement, cleanness of the stalls and processing recovery to be returned to the floor.
Administrative Assistant, Marketing
PricewaterhouseCoopers (PwC)
Port of Spain, Trinidad
01.2004 - 04.2017
- Coordinated vendor and contractor interactions to facilitate order and document distribution.
- Sorted office mail, recorded incoming shipments, and prepared packages for outgoing courier services.
- Monitored premises and screened visitors, issuing passes while recommending security process improvements.
- Executed general office duties, answering multi-line phone systems and greeting visitors.
- Organized travel arrangements for the management team and international guests, ensuring smooth logistics.
- Implemented an efficient record filing system for improved document retrieval by management.
- Developed spreadsheets to track, analyze, and report on expenses accurately.
- Participated in planning committee meetings for events, coordinating logistics and managing registrations.
Education
Diploma - Business Management
The Association of Business Executives (ABE)
Advance Diploma - Business Administration– Marketing
Niagara College Canada
Niagara-on-the-Lake, ON08.2022
Skills
- Bailiff Go proficiency
- Database systems management
- Warrant system operations
- Expertise in MS Office Suite
- Calendar organization skills
- Google suite applications proficiency
- General Microsoft Office knowledge
- Effective cash handling practices
- Detailed petty cash reconciliation
- Payment processing
WEBSITES
https://www.linkedin.com/in/dianna-parmanand-b59149188/
Timeline
Sales Associate/Cashier
Winners
10.2023 - Current
Administrative Assistant
S. Wilson & Co. Bailiffs Ltd
05.2023 - 08.2023
Sales Associate/Cashier
Marshall's
05.2022 - 01.2023
Administrative Assistant, Marketing
PricewaterhouseCoopers (PwC)
01.2004 - 04.2017
Advance Diploma - Business Administration– Marketing
Niagara College Canada
Diploma - Business Management
The Association of Business Executives (ABE)