Donila Gabriel
Chaguanas
Summary
A diligent and motivated motivated administrative professional, with the expertise and strong focus to work in a fast paced environment effectively. Reliable and adaptable in challenging situations. Skilled in building and fostering positive customer relations, scheduling and document management. Team-oriented, and results-driven. Adept at problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Office Administrator
Caribbean Gas Chemical Limited
10.2017 - Current
- Accounts payables functions: Processing of payments, and preparing / printing company cheques.
- Review and processing of employee expenses.
- Preparing documentation for foreign and local payments (wire transfers, bank transfers and bank drafts) to be processed by the Company’s bankers, and liaising with the relevant bank employees.
- Management of Petty Cash, Maintenance of related financial records.
- Management of company fleet of vehicles ensuring timely servicing and repairs along with renewal of leases and securing advantageous prices of new leases where necessary.
- Management of Expat accomodations. Liaising with landlords to ensure that properties are maintained to company standards. Scheduling routine servicing of amenities eg. pools and air conditioning.
- Managing inventory of pantry, toiletries and stationery supplies for the entire company.
- Coordinating communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributing to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrating exceptional multitasking abilities while juggling diverse responsibilities, including ad-hoc administrative tasks.
- Coordinating department functions and meetings. Planning department team builders
- Assisting in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
Office Assistant
Caribbean Gas Chemical Limited
10.2015 - Current
- Accounts payables functions: Processing of ALL payments, and preparing all company cheques. Review and processing of ALL employee expenses. Preparing ALL documentation for foreign and local payments (wire transfers, bank transfers and bank drafts) to be processed by the Company’s bankers, and liaising with the relevant bank employees. Management of Petty Cash. Maintenance of financial records.
- Processing ALL work permit applications for foreign staff. Preparing documents with regard to VISA applications and security bonds for ALL expatriate staff. Employee Benefits administration for Group Health Plan. Procurement and preparing ALL Purchase Orders. Liaising with advertising agency with regard to the placement of vacancy ads and other notices in the print media. Safety Warden and First Responder. Securing ALL necessary PPE for incoming and existing staff.
- Management of company fleet of vehicles ensuring timely servicing and repairs along with renewal of leases and securing advantageous prices of new leases where necessary.
- Management of Expat accomodations. Liaising with landlords to ensure that properties are maintained to company standards. Scheduling routine servicing of amenities eg. pools and air conditioning.
- Managing inventory of pantry, toiletries and stationery supplies for the entire company.
Project Administrator
Caribbean Gas Chemical Limited
10.2013 - 10.2015
- Preparing of all Purchase Orders, Processing of all payments and preparing all company cheques, Maintenance of filing records, Managing inventory of stationery for both the Chaguanas and La Brea locations / offices, Facilities management for La Brea office / location, Processing all work permit applications, Preparing documents with regard to VISA applications and security bonds, Engaging courier services (local and international) in the absence of a company courier, Vehicle maintenance management for vehicles leased to expats, Management of fleet of leased vehicles, Interacting with landlords for apartments leased for use by expats, Ensuring that utilities for all leased properties are paid promptly, Liaising with advertising agency with regard to the placement of vacancy ads and other notices in the print media, Employee Benefits administration for Group Health Plan, Monitor and update insurance statistics with provider as necessary, Coordination and scheduling of meetings and meeting rooms for meetings, seminars and training sessions, Planning all staff engagement events: Christmas Dinners, Team Breakfasts and luncheons, Ensuring that breakfast and lunches are made available where required, Ensuring that the grounds at the La Brea office are properly maintained.
Administrative Assistant, Internal Audit Department
Massy Ltd.
04.2010 - 10.2013
- Collation of Governance Status Reports, Compilation of issues for review/follow-up arising out of each Audit, Compilation of packages for Group Internal Audit Committee meetings, Assistance on audits where needed, Assistance on stock counts where needed, Completion of Purchase Orders, Vehicle maintenance management for any company vehicles assigned to audit staff, Scheduling travel arrangements for any overseas assignments, Requesting and disbursing per diem allowances for overseas assignments, Processing expense reports, Maintenance of filing records, Managing department inventory of stationery.
Processing Clerk II, Sales & Distribution Department
Colonial Life Insurance Company Ltd.
05.2008 - 04.2010
- Administration of costs and budget analysis for all agencies, Processing payments for agencies and agents, Processing payments for Sales Department, Licensing of agents - Liaising with agents and Central Bank officials to ensure that all agents meet necessary license requirements and that license renewal is done on a timely basis
- Processing agents’ terminations as they arise, Administration of the agents’ group health plans, Maintenance of filing records, Managing department inventory of stationery.
Junior Cash Analyst, Finance Department
Colonial Life Insurance Company Ltd.
08.2006 - 05.2008
- Checking and verifying the accuracy of Agency Cashier collections, Recording said collections in the company’s Revenue Summary Log, Recording and collating payments, then passing them off to be processed, Liaising with agency cashiers for query resolution, Recording and processing returned cheques, Liaising with agents or clients to have payments rectified, Acting as Senior Cash Analyst / Cash Supervisor in their absence, Collating all cash receipts for deposit, Liaising with bank for collection of bulk deposits.
Processing Clerk, Billings & Collections Department
Colonial Life Insurance Company Ltd.
09.2005 - 08.2006
- Accepting and recording all incoming payments, Updating clients’ policy as per payments received, Solving premium history queries from agents and clients.
Call Centre Representative, Customer Service Department
Colonial Life Insurance Company Ltd.
04.2005 - 09.2005
- Customer Service Representative functions, trouble shooting and client feedback, Answering the queries of call-in clients.
Processing Clerk, New Business Department
Colonial Life Insurance Company Ltd.
04.2004 - 04.2005
- Employee benefits administration, Entering and updating client and policy information, Solving queries from plan administrators of Group Health & Life clients.
On the Job Trainee
The Information Division (Infodiv.), Ministry of Public Administration & Information
09.2003 - 03.2004
- 3 months at the Library Unit: Filing and recording government documents, Preparing press releases for agenda of Parliamentary meetings
- 3 months at the Radio Unit: Conducting interviews and recording information “spots” on various cultural or government related happenings.
Education
L.C.C.I Certificate, Marketing -
Institute of Training And Development (INTAD)
Bachelor of Arts - Communication Studies (Incomplete / DNF)
The University of The West Indies
ST Augustine CampusBachelor of Arts - Business Management
The University of The Hertfordshire
SITAL College05.2027
Bishop Anstey High School
01.2003
Skills
- Strong Communication
- Keen Attention to Detail
- Astutely Adaptable
- Schedule Management
- Document Preparation
- Scheduling appointments
- Critical Thinker
References
- Mr. Kerry Rampersad, Production Manager, Caribbean Gas Chemical Limited, 687-5959
- Mrs. Donielle Charles-Rodriguez, Corporate Secretary / Legal Officer, Caribbean Gas Chemical Limited, 714-6703
- Tisha Millett, Audit Manager, Massy Ltd, 780-7270
Timeline
Office Administrator
Caribbean Gas Chemical Limited
10.2017 - Current
Office Assistant
Caribbean Gas Chemical Limited
10.2015 - Current
Project Administrator
Caribbean Gas Chemical Limited
10.2013 - 10.2015
Administrative Assistant, Internal Audit Department
Massy Ltd.
04.2010 - 10.2013
Processing Clerk II, Sales & Distribution Department
Colonial Life Insurance Company Ltd.
05.2008 - 04.2010
Junior Cash Analyst, Finance Department
Colonial Life Insurance Company Ltd.
08.2006 - 05.2008
Processing Clerk, Billings & Collections Department
Colonial Life Insurance Company Ltd.
09.2005 - 08.2006
Call Centre Representative, Customer Service Department
Colonial Life Insurance Company Ltd.
04.2005 - 09.2005
Processing Clerk, New Business Department
Colonial Life Insurance Company Ltd.
04.2004 - 04.2005
On the Job Trainee
The Information Division (Infodiv.), Ministry of Public Administration & Information
09.2003 - 03.2004
Bishop Anstey High School
L.C.C.I Certificate, Marketing -
Institute of Training And Development (INTAD)
Bachelor of Arts - Communication Studies (Incomplete / DNF)
The University of The West Indies
Bachelor of Arts - Business Management
The University of The Hertfordshire
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