DONNA HOVELL
Port of Spain
Summary
High-energy senior officer successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth. Organized and diligent with excellent written, oral, and interpersonal communication skills.
Overview
25
25
years of professional experience
Work History
Accounts Supervisor
PSCU Credit union co-operative society
04.2021 - Current
- Currently manage six persons in the department
- Reconcile cash drawer by maintaining supply of cash and verifying all daily transactions
- Checks and ensures that reconciliation of all statements and transactions are performed in a timely manner
- Assists in monitoring and ensuring payment to suppliers are effected in accordance with contractual arrangements and in accordance with company guidelines
- Monitors transactions transferred to the General Ledger from various business applications to ensure accuracy of final accounts
- Monitors activities to ensure policies, procedures and guidelines are adhered to
- Monitor liquidity on a daily basis including preparation of the daily cash and bank balances and advise on funding requirements for short term payments.
Manager (Ag.) - Premium Accounting & Remediation
GUARDIAN LIFE OF THE CARIBBEAN
10.2019 - 07.2020
- Partnered with auditors on annual audits and realized compliance within guidelines
- Led Remediation Team in delivery of Reduction in suspense project, resulting in reducing suspense account by 50%
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Drove operational improvements which resulted in savings and improved profit margins
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Increased customer satisfaction by resolving Agent issues.
Premium Accounting Officer - Premium Accounting
GUARDIAN LIFE OF THE CARIBBEAN
12.2013 - 10.2019
- Supervised accounting department operations and team of up to twelve employees
- Prepared monthly reports, including payment and account reconciliations and financial statements
- Accomplish 80% reduction in suspense accounts for audit
- Optimized employee performance, output and morale through development of enticing incentive programs
- Ensuring the accurate processing of bank/salary/ACH groups
- Balanced and cleared Agent payments.
Senior Employee Benefits Officer
ROYAL BANK
01.2006 - 04.2012
- Review Trust Deed and Rules and produce a summary of benefits for the systems team for automation
- Be able to produce detailed calculation proforma from first principles using scheme documentation
- Produce test packs for automation, test and sign off calculations for DB and DC Schemes
- Assist in due diligence exercises, analysing data quality, identifying data issues and proposing solutions
- Define and develop standard processes, procedures and documentation
- Manage bulk exercises such as pension increases and benefit statements
- Produce ad hoc reports
- Preparation of TD4’s, NIS and Health Surcharge payments
- Assistance with the day to day administration of all Group pension arrangements
- Reconciliation and loading of salary data and pension fund contributions onto the pension's administration system
- Work closely with the financial advisory and broker teams, internally and externally to deliver a best in class customer experience.
Officer in Charge -Registrar Department
ROYAL BANK
02.2000 - 04.2006
- Led Initial Public Offering - Guardian Life of the Caribbean
- Consulted with stockbrokers on the sale of shares, etc
- Liaised with the stock exchange
- Transfer of shares/Sale of Shares
- Processing of Dividends.
Education
MBA: Business Administration and Management - Financial and Big Data Analytics -
School of Accounting And Management - University of Anglia Ruskin
12.2024
St. Augustine Senior Secondary
01.1992
Skills
- Analytical
- Attention to detail
- Numeracy
- Organized
- Problem solving
- Supervisory
- Bank Reconciliation
- Payroll Processing
- Cash Flow Management
- Fixed Asset Management
References
- Reinaldo Lewis, Accounts Manager, PSCU Credit Union, 342-9616/623-8118
- Ms. Cindy Berkley, Manger-Finance, RBC Royal Bank Limited, 766-0821
- Mr. Brandon Deyalsingh, Vice-President, Guardian Group, 678-6379
Timeline
Accounts Supervisor
PSCU Credit union co-operative society
04.2021 - Current
Manager (Ag.) - Premium Accounting & Remediation
GUARDIAN LIFE OF THE CARIBBEAN
10.2019 - 07.2020
Premium Accounting Officer - Premium Accounting
GUARDIAN LIFE OF THE CARIBBEAN
12.2013 - 10.2019
Senior Employee Benefits Officer
ROYAL BANK
01.2006 - 04.2012
Officer in Charge -Registrar Department
ROYAL BANK
02.2000 - 04.2006
MBA: Business Administration and Management - Financial and Big Data Analytics -
School of Accounting And Management - University of Anglia Ruskin
St. Augustine Senior Secondary
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