Donna Shaw
Jamaica
Summary
A focused sales manager is committed to motivating others, offering extensive knowledge, penetrating new territories, and promoting product lines. Highly effective mentors are driven to assess individual and group performance to implement improvements and set goals. A determined individual with a background in establishing and nurturing lucrative partnerships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Manager – Print and Imaging for Xerox Distributor in Trinidad & Tobago
Xerox Distributor - Trinidad Systems Limited
03.2017 - Current
- Managed a team of ten print and imaging sales representatives, achieving or exceeding sales targets of over USD2,000,000.00 annually
- Developed and implemented sales strategies to grow market share and revenue within print and imaging market
- Built and maintained strong relationships with key clients to identify and secure new business opportunities
- Negotiated and closed sales contracts for print and imaging equipment, supplies, and services
- Provided ongoing sales coaching and mentorship to team members to improve their performance and achieve sales goals
- Analyze sales data and market trends to identify growth opportunities and develop targeted sales plans
- Prepared and delivered sales presentations to educate potential clients on the benefits of print and imaging solutions
- Monitored competitor activity and developed strategies to maintain a competitive advantage
- I oversaw the development and implementation of marketing campaigns to generate leads and promote print and imaging solutions
- Managed the budget for the sales team, ensuring efficient use of resources to achieve sales objectives.
Account Manager
Trinidad Systems Limited
03.1994 - 03.2017
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale, and service agreements.
- Built client relationships by acting as a liaison between customer service and sales teams.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Education
Some College (No Degree) - PUBLIC RELATIONS AND CRISIS MANAGEMENT
CTS College of Business & Computer Science Ltd.
TrinidadSome College (No Degree) -
Waterson College
California, USASkills
- Business Acumen: Ability to translate data insights into actionable recommendations for business stakeholders
- Problem-solving: Ability to leverage data to identify and solve business problems
- Collaboration: Experience working with cross-functional teams to utilize data for decision-making
- Account Management
- Customer Service
- Goal-Oriented
Years In Current Position
6 years
Certification
Google Business Intelligence Professional Certificate, 05/2024
Years Employed
30 years
Other Portfolios
- AMCHAM (The American Chamber of Commerce of Trinidad and Tobago) CEI Committee Member for over eighteen years. Responsible for fostering marketing ideas that will increase trade to and from T&T and the Americas
- TSL Foundation - Director
- Rotary Club of Maraval – Director – Membership Committee
Key Functions
- Managed a team of ten print and imaging sales representatives, achieving or exceeding sales targets of over USD2,000,000.00 annually.
- Developed and implemented sales strategies to grow market share and revenue within the print and imaging market.
- Built and maintained strong relationships with key clients to identify and secure new business opportunities.
- Negotiated and closed sales contracts for print and imaging equipment, supplies, and services.
- Provided ongoing sales coaching and mentorship to team members to improve their performance and achieve sales goals.
- Analyzed sales data and market trends to identify growth opportunities and develop targeted sales plans.
- Prepared and delivered sales presentations to educate potential clients on the benefits of print and imaging solutions.
- Monitored competitor activity and developed strategies to maintain a competitive advantage.
- Oversaw the development and implementation of marketing campaigns to generate leads and promote print and imaging solutions.
- Managed the budget for the sales team, ensuring efficient use of resources to achieve sales objectives.
Timeline
Sales Manager – Print and Imaging for Xerox Distributor in Trinidad & Tobago
Xerox Distributor - Trinidad Systems Limited
03.2017 - Current
Account Manager
Trinidad Systems Limited
03.1994 - 03.2017
Some College (No Degree) - PUBLIC RELATIONS AND CRISIS MANAGEMENT
CTS College of Business & Computer Science Ltd.
Some College (No Degree) -
Waterson College
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