DONNEL DE FOUR
Summary
Dynamic store manager with proven expertise at SuperPharm Ltd in inventory control and team leadership. Enhanced operational efficiency through strategic audits and staff training, fostering a culture of collaboration. Recognized for resolving customer inquiries effectively, driving loyalty, and ensuring financial accuracy in cash management. Committed to achieving performance goals and optimizing store operations.
Overview
2025
2025
years of professional experience
Work History
STORE MANAGER
SUPERPHAM LTD
10.2019 - 06.2024
- Managed daily store operations ensuring optimal inventory levels and product availability.
- Conducted regular audits of stock and cash handling procedures to ensure compliance and accuracy.
- Resolved customer inquiries efficiently, promoting a positive shopping experience and loyalty retention.
- Led team meetings focused on operational efficiency and goal setting for improved performance outcomes.
- Managed inventory control, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Store Supervisor
SUPERPHARM LTD
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and operational standards.
- Managed inventory levels, conducted stock audits, and coordinated restocking processes.
- Assisted in scheduling staff shifts to optimize coverage during peak hours.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Inventory Analyst/ Supervisor/Coordinator/Clerk
SUPERPHARM LTD
- Assisted in managing inventory levels to ensure accurate stock availability.
- Provided input on improving inventory practices for increased operational efficiency.
- Supervised 3 inventory control personnel to support correct goods management and achievement of performance goals.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Mentored junior team members on best practices in inventory management while fostering a positive work culture that promoted teamwork and collaboration among staff members.
- Monitored product expiration dates to maintain quality control standards.
Education
UWI CONTINUING STUDIES - HUMAN RESOURCE MANGEMENT
LCCI CERTIFICATE LEVEL 3 BUSINESS MANAGEMENT
PEACHTREE ACCOUNTING ENTRY LEVEL & ADVANCED
PITMAN TYPING
Skills
- Inventory control
- Team leadership
- Effective multitasking
- Problem-solving
- Financial cash management
Additional Information
Awards & Accomplishments
Top Profitability vs Target 2023-2024
Top Sales Performance vs Target 2021-2022
Store of the year 2021-2022
Top Performance turnover/staffing vs Target- 2nd place 2018-2019
Top Performance vs Target - 3rd place 2018-2019
Timeline
STORE MANAGER
SUPERPHAM LTD
10.2019 - 06.2024
Store Supervisor
SUPERPHARM LTD
Inventory Analyst/ Supervisor/Coordinator/Clerk
SUPERPHARM LTD
UWI CONTINUING STUDIES - HUMAN RESOURCE MANGEMENT
LCCI CERTIFICATE LEVEL 3 BUSINESS MANAGEMENT
PEACHTREE ACCOUNTING ENTRY LEVEL & ADVANCED
PITMAN TYPING
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