Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Moore

Morvant

Summary

I am a responsible and reliable technician with excellent troubleshooting, customer service and analytics skills coupled with more than four (4) years of experience. I am highly effective whennit comes to dispatching orders and collecting items on time since I started TechFlexTT. I am a very Enthusiastic individual, experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. I got diagnostics skills and when it comes to it i am a organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Technician & Driver

TechFlexTT LTD
10.2018
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance through thorough testing, analysis, and adjustments as needed.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Maintained quality assurance and customer satisfaction objectives.
  • Applied critical thinking and research to address complex issues.

Maintenance Technician

Port Of Spain Regional Corporation
01.2018 - 02.2019

Maintaining,washing down and cleaning of streets of Port-Of-Spain

  • Improved facility efficiency by implementing preventive maintenance programs for equipment and systems.
  • Reduced downtime for critical equipment through timely diagnosis and repair of issues.
  • Ensured safety compliance by conducting regular inspections and addressing potential hazards promptly.

Junior Team Commander

Civilian Conservation Corps
03.2012 - 07.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

Information Technology Technician

Alison
Online
01.2024

Payroll Processing And General Registry Duties

Trinidad And Tobago Defense Force
Chaguaramas, Trinidad And Tobago
03.2014

Peer Support Training Course

Dr Shirley Alman-London Consultancy Limited
Port Of Spain, Trinidad And Tobago
10.2013

Basic Tactical Training

Amalgamated Security Services LTD Special OPS
Arima, Trinidad And Tobago
10.2009

Automotive Mechanics

Servol Beetham Life Center
1st Street Beetham Port Of Spain
03.2008

Mathematics 3 , English 2 , Woodwork 1 , Art 1

Morvant Laventille Secondary School
Laventille, Trinidad And Tobago
07.2007

Skills

  • Equipment Repair
  • Cost Control
  • Issue Analysis
  • Equipment Maintenance
  • Customer Service
  • System Troubleshooting
  • System Installation
  • Extensive Organizational Skills
  • Performance Improvement
  • Customer Interaction
  • Documentation and Reporting
  • Customer Rapport

Timeline

Technician & Driver

TechFlexTT LTD
10.2018

Maintenance Technician

Port Of Spain Regional Corporation
01.2018 - 02.2019

Junior Team Commander

Civilian Conservation Corps
03.2012 - 07.2016

Information Technology Technician

Alison

Payroll Processing And General Registry Duties

Trinidad And Tobago Defense Force

Peer Support Training Course

Dr Shirley Alman-London Consultancy Limited

Basic Tactical Training

Amalgamated Security Services LTD Special OPS

Automotive Mechanics

Servol Beetham Life Center

Mathematics 3 , English 2 , Woodwork 1 , Art 1

Morvant Laventille Secondary School
Emmanuel Moore