Summary
Overview
Work History
Education
Skills
Certification
Project Highlights
Timeline
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ENRIQUE MCCLEAN

Summary

Dynamic Communications Engineer with a proven track record at Caribbean Airlines Ltd, specializing in LAN/WAN design and optimization. Expert in Cisco routing and switching, I excel in project management and vendor collaboration, driving infrastructure improvements that enhance performance and ensure business continuity. Strong problem-solving skills complement my technical expertise. Experienced Communications Engineer proficient in Cisco Routing & Switching, LAN/WAN Optimization, and Wireless Networking. Proven ability to lead network projects and enhance infrastructure performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Communications Engineer

Caribbean Airlines Ltd
09.2022 - Current
  • Lead network and telecom projects to improve infrastructure and optimize performance.
  • Design, implement and maintain LAN/WAN infrastructure ensuring business continuity at satellite sites.
  • Maintain and update network diagrams and documentation for auditing and support.
  • Configure and manage Cisco switches and Meraki wireless infrastructure.
  • Manage firewall access and application filtering (Checkpoint).
  • Collaborate with vendors to enforce SLA compliance and optimize third party support.
  • Projects: AVAYA PBX Upgrade, Campus Wi-Fi, WAN Upgrade, LAN Modernization.

ICT Engineer

Digicel Trinidad and Tobago Limited
01.2021 - 01.2022
  • Installed and configured ICT infrastructure including IP/MPLS, VoIP, Fibre and Wireless.
  • Performed site surveys, solution scoping and installations.
  • Documented SoPs, configurations and customer interaction records.
  • Partnered with cross-functional teams to launch and test new services.
  • Managed ticket queues and provided 24/7 technical support for clients.
  • Technologies: Broadsoft, AudioCodes, Fortinet, Cloud Solutions, SIP Trunking.

Network Operations Center Engineer

Digicel Trinidad and Tobago
01.2015 - 01.2021
  • Maintained nationwide network performance and node availability.
  • Addressed alarms, escalated faults, and restored services.
  • Supported interconnects and internal departments with troubleshooting.
  • Ensured minimal downtime and documented incidents effectively.

IPT Engineer

Unified Networking Development Systems Ltd
01.2012 - 01.2015
  • Designed and administered voice and data networks across enterprise clients.
  • Installed and configured Cisco routers, switches, and IP phones for government and private sector deployments.
  • Delivered network solutions, provided remote troubleshooting, and maintained connectivity documentation.

Education

BSc - Information Technology

University of Hertfordshire
UK

Associate degree - Operating Systems Management

COSTATT
Port of Spain

Skills

  • Cisco Routing & Switching
  • LAN/WAN Design and Optimization
  • Wireless Networking (Cisco Meraki)
  • Voice Solutions (Avaya, VoIP, SIP, PBX)
  • Firewall Management (Checkpoint, Cisco ASA)
  • Project and Vendor Management
  • Troubleshooting and Problem Solving
  • Documentation and Process Development
  • Wireshark
  • Microsoft Office 365
  • SolarWinds

Certification

• Cisco Certified Network Professional (CCNP), in progress
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Design Associate (CCDA)
• Cisco Certified Network Associate Voice (CCNA Voice)
• ITIL 4 Foundation Certification

Project Highlights

  • Government VoIP Deployment, Lead IPT Engineer for full VoIP rollout across Government Information Services Limited.
  • Airport Authority Wi-Fi, Designed and deployed Cisco Meraki solution across airport facilities.
  • Solar Winds Implementation, Implemented SolarWinds at Caribbean Airlines for proactive network monitoring and issue resolution across all hub satellite sites.

Timeline

Communications Engineer

Caribbean Airlines Ltd
09.2022 - Current

ICT Engineer

Digicel Trinidad and Tobago Limited
01.2021 - 01.2022

Network Operations Center Engineer

Digicel Trinidad and Tobago
01.2015 - 01.2021

IPT Engineer

Unified Networking Development Systems Ltd
01.2012 - 01.2015

BSc - Information Technology

University of Hertfordshire

Associate degree - Operating Systems Management

COSTATT
ENRIQUE MCCLEAN