ENRIQUE MCCLEAN
Summary
Dynamic Communications Engineer with a proven track record at Caribbean Airlines Ltd, specializing in LAN/WAN design and optimization. Expert in Cisco routing and switching, I excel in project management and vendor collaboration, driving infrastructure improvements that enhance performance and ensure business continuity. Strong problem-solving skills complement my technical expertise. Experienced Communications Engineer proficient in Cisco Routing & Switching, LAN/WAN Optimization, and Wireless Networking. Proven ability to lead network projects and enhance infrastructure performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Communications Engineer
Caribbean Airlines Ltd
09.2022 - Current
- Lead network and telecom projects to improve infrastructure and optimize performance.
- Design, implement and maintain LAN/WAN infrastructure ensuring business continuity at satellite sites.
- Maintain and update network diagrams and documentation for auditing and support.
- Configure and manage Cisco switches and Meraki wireless infrastructure.
- Manage firewall access and application filtering (Checkpoint).
- Collaborate with vendors to enforce SLA compliance and optimize third party support.
- Projects: AVAYA PBX Upgrade, Campus Wi-Fi, WAN Upgrade, LAN Modernization.
ICT Engineer
Digicel Trinidad and Tobago Limited
01.2021 - 01.2022
- Installed and configured ICT infrastructure including IP/MPLS, VoIP, Fibre and Wireless.
- Performed site surveys, solution scoping and installations.
- Documented SoPs, configurations and customer interaction records.
- Partnered with cross-functional teams to launch and test new services.
- Managed ticket queues and provided 24/7 technical support for clients.
- Technologies: Broadsoft, AudioCodes, Fortinet, Cloud Solutions, SIP Trunking.
Network Operations Center Engineer
Digicel Trinidad and Tobago
01.2015 - 01.2021
- Maintained nationwide network performance and node availability.
- Addressed alarms, escalated faults, and restored services.
- Supported interconnects and internal departments with troubleshooting.
- Ensured minimal downtime and documented incidents effectively.
IPT Engineer
Unified Networking Development Systems Ltd
01.2012 - 01.2015
- Designed and administered voice and data networks across enterprise clients.
- Installed and configured Cisco routers, switches, and IP phones for government and private sector deployments.
- Delivered network solutions, provided remote troubleshooting, and maintained connectivity documentation.
Education
BSc - Information Technology
University of Hertfordshire
UKAssociate degree - Operating Systems Management
COSTATT
Port of SpainSkills
- Cisco Routing & Switching
- LAN/WAN Design and Optimization
- Wireless Networking (Cisco Meraki)
- Voice Solutions (Avaya, VoIP, SIP, PBX)
- Firewall Management (Checkpoint, Cisco ASA)
- Project and Vendor Management
- Troubleshooting and Problem Solving
- Documentation and Process Development
- Wireshark
- Microsoft Office 365
- SolarWinds
Certification
• Cisco Certified Network Professional (CCNP), in progress
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Design Associate (CCDA)
• Cisco Certified Network Associate Voice (CCNA Voice)
• ITIL 4 Foundation Certification
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Design Associate (CCDA)
• Cisco Certified Network Associate Voice (CCNA Voice)
• ITIL 4 Foundation Certification
Project Highlights
- Government VoIP Deployment, Lead IPT Engineer for full VoIP rollout across Government Information Services Limited.
- Airport Authority Wi-Fi, Designed and deployed Cisco Meraki solution across airport facilities.
- Solar Winds Implementation, Implemented SolarWinds at Caribbean Airlines for proactive network monitoring and issue resolution across all hub satellite sites.
Timeline
Communications Engineer
Caribbean Airlines Ltd
09.2022 - Current
ICT Engineer
Digicel Trinidad and Tobago Limited
01.2021 - 01.2022
Network Operations Center Engineer
Digicel Trinidad and Tobago
01.2015 - 01.2021
IPT Engineer
Unified Networking Development Systems Ltd
01.2012 - 01.2015
BSc - Information Technology
University of Hertfordshire
Associate degree - Operating Systems Management
COSTATT