Ezekiel Carty
Arima
Summary
Highly motivated, multi-tasking professional with over nineteen [19+] years of continuous experience, with abilities of analytical, interpersonal, and organizational skills, which provides the resources to learn, lead, & train, with an enthusiastic and productive outlook to meet the organization's objectives, goals, vision, mission and future strategic projections. Strategic contributor with a 13-year background in security management. Results-oriented professional with a talent for tracking trends and formulating methods to improve customer service and capitalizing on new opportunities for growth whilst improving financial performance and creating strategic operational plans. Recognized for developing and implementing projects plus programs within scope, time and cost. Excel in challenging deadline-driven environments and being versed in task delegation, workflow coordination, which produce efficient and high-quality results.. Diplomatic and adept at managing fast-paced and high-volume environments. Skilled at managing people, projects and administrative activities and tasks which ultimately lead to business success and boosting performance. A Practical problem-solver with excellent conflict-resolution skills de; delivering results and exceeding expectations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Duty Manager
Airport Authority of Trinidad and Tobago
09.2017 - Current
- Analyzation of daily operations to maintain knowledge of activities, Confer and cooperate with upper management in formulating, administrative operational policies and procedures, Ensure compliance with International and Local Civil Aviation standards and procedures by internal and external stakeholders. Investigate causes of internal and external complaints against airport management and regulatory agencies. Participation in operational activities and preparation of various reports, Assigning and overseeing daily operations, activities and tasks completion, Monitoring performance of internal and external stakeholders, Ensuring a safe, clean and positive aviation work environment, Meeting with management to discuss the business goals, objectives and strategic policies, Strengthening mitigation measures through risks and feasibility, Ensuring budgets stay within their stipulated projections, Directing and Assessing workflow schedules
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Facilitated open communication among team members by conducting regular meetings and encouraging constructive feedback sharing within the group.
- Developed and implemented useful strategies to increase sales and customer satisfaction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed and implemented new procedures and policies to improve operational productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Boosted team performance by developing customer service training materials and conducting service training.
- Analyzed sales data to identify opportunities for growth and improvement.
Constable
Airport Authority of Trinidad
01.2009 - 12.2022
- Conducting searches on passengers' luggage, vehicles, and the detainment of disruptive passengers, Access control by deterring unwanted access to restricted areas, Operating of X-Ray equipment, closed caption equipment, and the detection of explosive devices, Assisting in the evacuation of passengers and staff in emergency situations, Support to law enforcement for the detection of drugs, prohibited items and suspicious personnel, Assures compliance with policies and procedures relative to Civil Aviation Regulations, Perform inspections, maintain records and identify hazards and advise of mitigations measures, Coordinates and supervise all activities related to international, transit, regional and domestic travel, Maintains a working knowledge of all applicable Civil Aviation Regulations and Circulars
- Made forcible arrests when necessary.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Conducted searches of individuals, vehicles and premises.
- Reported deficient streetlights, signs and road surfaces to keep residents safe.
- Prepared and submitted incident reports regarding police activities and investigations.
- Performed general patrol services and provided traffic control.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Provided critical support during emergency situations, prioritizing public safety while working closely with first responders.
- Confronted and resolved emergency and non-emergency situations.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Consistently met departmental performance objectives by maintaining a strong work ethic and commitment to public service.
- Maintained public order during large events, effectively coordinating with other law enforcement agencies.
- Filed cases in court with supporting evidence.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Educated staff members on proper field procedures to boost public trust in officers and efficiency.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Assisted detectives with complex investigations by gathering evidence, interviewing witnesses, and conducting surveillance operations.
Airport Facilitation Officer
Airports Authority of Trinidad and Tobago
02.2019 - 01.2020
- Conducting searches on passengers' luggage, vehicles, and the detainment of disruptive passengers, Access control by deterring unwanted access to restricted areas, Operating of X-Ray equipment, closed caption equipment, and the detection of explosive devices, Assisting in the evacuation of passengers and staff in emergency situations, Support to law enforcement for the detection of drugs, prohibited items and suspicious personnel, Assures compliance with policies and procedures relative to Civil Aviation Regulations, Perform inspections, maintain records and identify hazards and advise of mitigations measures, Coordinates and supervise all activities related to international, transit, regional and domestic travel, Maintains a working knowledge of all applicable Civil Aviation Regulations and Circulars
Safeguard Service, Supervisor
Home Construction Limited
01.2007 - 01.2009
- Supervision of subordinate staff, Foot, Bike and Golf patrol of interior and exterior areas, Observation and report suspicious activities and personnel, Write detailed narrative reports and maintain daily activities reports, Enforce rules, regulations, policies /procedures and respond to emergency situations
Operations Management
United States Embassy
01.2005 - 01.2008
- Conducting protective security of U.S Government officials and visiting foreign dignitaries, Conducting investigations inclusive of criminal, personnel, counterintelligence, and counter-terrorism, Implementation of projects and programs for the safeguarding of classified and sensitive information, Managing security-related training, and assistance programs for staff
Security Supervisor
Thor Security Services
01.2003 - 01.2005
- Roving Sentry, Monitoring and patrolling with junior staff (vehicle and foot) patrols, Surveillance of electronic equipment and reviewing of closed-caption monitoring, The assignment of officers to various locations, The development of safety plans and safety drills for employees and visitors
Security Supervisor
Personnel Protection Services Limited
01.2002 - 01.2003
- The coordination of officer duties, Ensuring daily operations with efficiency, The reviewing of officer performance appraisal, The organization and inspections of officers’ attire and equipment
Security Supervisor
Sure Security Services
01.2000 - 01.2002
- Rostering of officers, Assistance in the supervision of officers, The training of new officers, Interaction of employees, guests and law enforcement agencies in a professional manner, Interviewing, planning, assigning, directing work, appraising performance, rewarding and disciplining of officers
Education
Bachelor of Science Degree: Project Management -
Cipriani College of Labour and Co-Operatives Studies
Diploma - Airport International Business Management11Edition
ITerea Aeronautical Business School
Latin America-Caribbean02.2024
Associate of Science - Security Administration And Management
Cipriani College of Labour And Co-Operatives Studies
Valsayn, Trinidad And Tobago09.2022
Skills
- Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, Share Point
- Operating Systems: Windows (all versions), Mac OS X
- Communications: [listening, verbal and writing]
- Leadership/Management
- Diversification/ Multicultural Sensitivity/Awareness
- Planning/Organizing
- Problem Solving/Reasoning/Creativity
- Project Research
- Teamwork
- Project Planning
- Project Management: Monitoring & Control, Procurement, Scheduling, Coordinating of Activities
- Emergency Response
- Criminal Investigations
- Time Management
- Report Writing
- Suspect Pursuance and Arrest
- Dispatch Communication
- Performance reviewing
- Staff Discipline
- Regulatory Compliance
- Cost Control
- Policy Enforcement
- Performance Evaluations
- Staff Training
- Revenue Forecasting
- Complex Problem-Solving
- Workforce Management
- Client rapport
- Procuring Funding
- Idea Development and Brainstorming
- Forecasting
- Business Analysis
- Project regulations
- Resource Allocation
- Performance Management
- Process Monitoring and Improvement
- Training and Development
- Goal Setting
- Policy Implementation
Certification
Airport Council International Professional Certifications
- Introduction to Airport Business
- Aerodrome Auditing and Compliance
- Working with Annex 14
- Airside Safety & Operations
Certifications
- Train the Trainer 2023 Trainer
- Budgeting & Variance Analysis Management Accounting
- Crisis Management
- AIT Operator Training and Workshop
- Wildlife Hazard Management and Prevention 2018
- Duty Manager Relief Training Programme, Certificate of Completion 2017
- Aviation Security Screening, Certificate of Completion 2016
- Security Recurrent Refresher Training Program Certificate of Completion 2013, 2010, 2013
- Defensive Driving Course, Certificate of Completion 2007
- First Aid and CPR Certificate of Completion 2005
Accomplishments
- U.S Department of Homeland Security AIT Operator Training: 2021
- Appointed Treasurer for Concerned Employees of Airports Authority: 2021
- Appointed to the Airport Authority Credit Union Board of Directors 2021
- Planned, Monitored and Controlled Airport Authority Security Committee Emergency Exercise Operations Juliet
Languages
English
References
- Mr. Kenneth Campbell, Manager of Airports Operations, Airports Authority of Trinidad and Tobago, Piarco International Airport, Piarco, 669-4880, Ext 4600, 301-4300/684117
- Sheldon Harper, Manager of Avsec Aviation Training Centre, Airports Authority of Trinidad and Tobago, Piarco, 669-4165/Ext. 2927, 689-8561/778-8719
- Ms. Phyllis Cupido Assistant Superintendent, Airports Authority of Trinidad and Tobago, Piarco International Airport, 669-4880 Ext. 4140, 4165, 464-1758
Timeline
Airport Facilitation Officer
Airports Authority of Trinidad and Tobago
02.2019 - 01.2020
Duty Manager
Airport Authority of Trinidad and Tobago
09.2017 - Current
Constable
Airport Authority of Trinidad
01.2009 - 12.2022
Safeguard Service, Supervisor
Home Construction Limited
01.2007 - 01.2009
Operations Management
United States Embassy
01.2005 - 01.2008
Security Supervisor
Thor Security Services
01.2003 - 01.2005
Security Supervisor
Personnel Protection Services Limited
01.2002 - 01.2003
Security Supervisor
Sure Security Services
01.2000 - 01.2002
Bachelor of Science Degree: Project Management -
Cipriani College of Labour and Co-Operatives Studies
Diploma - Airport International Business Management11Edition
ITerea Aeronautical Business School
Associate of Science - Security Administration And Management
Cipriani College of Labour And Co-Operatives Studies
Airport Council International Professional Certifications
- Introduction to Airport Business
- Aerodrome Auditing and Compliance
- Working with Annex 14
- Airside Safety & Operations
Certifications
- Train the Trainer 2023 Trainer
- Budgeting & Variance Analysis Management Accounting
- Crisis Management
- AIT Operator Training and Workshop
- Wildlife Hazard Management and Prevention 2018
- Duty Manager Relief Training Programme, Certificate of Completion 2017
- Aviation Security Screening, Certificate of Completion 2016
- Security Recurrent Refresher Training Program Certificate of Completion 2013, 2010, 2013
- Defensive Driving Course, Certificate of Completion 2007
- First Aid and CPR Certificate of Completion 2005
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