Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Faieem Chance

Scarborough

Summary

Dedicated [Hotel Front Desk Receptionist] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

3
years of professional experience

Work History

Mr. Richard Thompson

Customer Service Executive At Massy Supermarket
02.2021 - 02.2024

Job overview

  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Education

Tobago Hospitality & Tourism Institute
Blenheim, Mt St George Tobago

Associate of Arts from Culinary Arts
05.2025

University Overview

Skills

  • Customer Service
  • Listening Skills
  • Time Management
  • Cash Handling
  • Telephone Etiquette

References

References

Corona Martell (Co-Worker)

Phone No. (868) 632-234

coronamartel@gmail.com


Adijha Palmer

Phone No. (868) 732-4521

Timeline

Customer Service Executive At Massy Supermarket
Mr. Richard Thompson
02.2021 - 02.2024
Tobago Hospitality & Tourism Institute
Associate of Arts from Culinary Arts
Faieem Chance