Faith Richardson
Clerical Assistant
23 B Beau Preas Road, ,Maraval
Summary
Proven professional with a track record of enhancing efficiency at Republic Financial Holdings through expert confidentiality handling and work prioritization. Demonstrated ability in critical thinking and time management, significantly reducing errors and improving customer satisfaction. Skilled in financial product knowledge and compliance awareness, adept at boosting sales and maintaining high professionalism under pressure.
Overview
7
7
years of professional experience
Work History
Clerical Assistant
Republic Financial Holdings
07.2018 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
Bakery Attendant
Massy Stores
08.2017 - 07.2018
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, inviting bakery environment.
- Demonstrated multitasking capabilities by managing various tasks simultaneously, ensuring timely completion of daily responsibilities.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Education
Certificate - Financial Advisory
The Institute of Banking And Finance
Invader's Bay 07.2024
Associate of Science - Paralegal Studies
The University of The West Indies: My Open Campus
St. Augustine 09.2023
Skills
- Work Prioritization
- Confidentiality handling
- Critical Thinking
- Time Management
- Verbal and written communication
- Financial product knowledge
- Compliance Awareness
Accomplishments
- Youth Ambassador for the American Embassy, 2016
- Winner of Republic Bank Limited "The Power of One" Competition for proposal writing, 2015
- Valedictorian for Tranquillity Secondary School,2017
- Essay competition winner, 2015
Languages
English
Native language
Spanish
Intermediate
B1
Timeline
Clerical Assistant
Republic Financial Holdings
07.2018 - Current
Bakery Attendant
Massy Stores
08.2017 - 07.2018
Certificate - Financial Advisory
The Institute of Banking And Finance
Associate of Science - Paralegal Studies
The University of The West Indies: My Open Campus
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