Farisa Ali
Jackman Trace,Cunupia
Summary
Proactive and caring worker with years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
27
27
years of professional experience
Work History
Private Tutor
Self Employed
06.2019 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills and tailored lesson plans to each student's unique learning needs and goals.
- Built strong rapport with students through active listening, empathy, and genuine interest in their success.
Data Processing Clerk
Colonial Life Insurance Co. Ltd (CLICO)
08.2004 - 05.2014
- Facilitated timely document retrieval by maintaining an organized digital filing system that allowed easy access to archived records.
- Increased operational efficiency by identifying areas of improvement in existing processes and suggesting actionable solutions.
- Administration of Group Health and Life Portfolios for various companies
- Preparation of monthly invoices.
- Project Team member of CLICO's 2012 conversion
- CLICO's Health and Safety Executive Team
- Senior Health and Safety Warden
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Supported system upgrades by thoroughly testing new software features before implementation, minimizing disruptions in daily operations.
- Reported timeliness of data entry progress when working on special projects and escalations.
Clerical Assistant
NEM West Indies Limited (NEMWIL)
05.2002 - 06.2002
- Maintained confidentiality of sensitive information when answering telephone and directing inquires to appropriate personnel
- Claims Assistant
Customer Service Representative
J. Charran Bookstore
07.1997 - 12.2000
- Assisted with clients request and pricing of book list.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Promptly responded to inquiries and requests from prospective customers.
Education
Master of Science - Occupational Safety, Health And Environment
University of The West Indies
St Augustine03.2022
Bachelor of Science - Occupational Safety, Health And Environment
Cipriani College of Labour & Co-operative Studies
09.2015
Associate of Science - Occupational Safety And Health
Cipriani College of Labour & Co-operative Studies
09.2009
Certificate - Occupational Safety And Health
Cipriani College of Labour & Co-operative Studies
2007
Certificate - Introduction To Business And Computer Technology
RBTT Roytec
07.2002
Caribbean Examination Council -General Proficiency -
Chaguanas Senior Comprehensive
07.2001
Skills
- Communication and Interpersonal Skills
- Problem-solving skills
- Leadership and Management Skills
- Organizational and Time Management
- Working in Teams and Conflict Management
- Microsoft Proficient
Timeline
Private Tutor
Self Employed
06.2019 - Current
Data Processing Clerk
Colonial Life Insurance Co. Ltd (CLICO)
08.2004 - 05.2014
Clerical Assistant
NEM West Indies Limited (NEMWIL)
05.2002 - 06.2002
Customer Service Representative
J. Charran Bookstore
07.1997 - 12.2000
Master of Science - Occupational Safety, Health And Environment
University of The West Indies
Bachelor of Science - Occupational Safety, Health And Environment
Cipriani College of Labour & Co-operative Studies
Associate of Science - Occupational Safety And Health
Cipriani College of Labour & Co-operative Studies
Certificate - Occupational Safety And Health
Cipriani College of Labour & Co-operative Studies
Certificate - Introduction To Business And Computer Technology
RBTT Roytec
Caribbean Examination Council -General Proficiency -
Chaguanas Senior Comprehensive
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