Summary
Overview
Work History
Education
Skills
Certification
Caribbean Examination Council (C.X.C)
References
Community Service
Timeline
AdministrativeAssistant

Filicia Roberts

San Fernando

Summary

Dynamic administrative professional with over eight years of diverse experience in managing complex tasks, including scheduling, report preparation, and office management. Proven proficiency in Microsoft Word and Excel, complemented by strong communication skills, ensures effective performance in fast-paced environments while adapting swiftly to shifting priorities. A commitment to quality and customer satisfaction aligns perfectly with the values of the organization, enabling a significant contribution to the team. Eager to leverage extensive industry experience to enhance operational efficiency and support organizational success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Ms. Candice Guerra (Attorney-At-Law)
08.2021 - 08.2023
  • Enhanced attorney’s efficiency by streamlining administrative tasks and providing proactive support.
  • Improved document management by organizing legal files into a clear, accessible system.
  • Optimized scheduling and correspondence, ensuring timely client consultations and communication.
  • Facilitated client interactions by efficiently gathering and verifying necessary documents.

Administrative Assistant & Musical Director (Contract)

Holy Name Convent Secondary School
02.2018 - 03.2020
  • Organized musical events, including competitions, with 95% satisfaction.
  • Led student mentorship initiatives and staff collaboration, contributing to improved morale and teamwork.
  • Multitasked both Clerical tasks and extracurricular duties.
  • Led Choir to first place in National Music Festival.

Administrative Assistant

Ministry of Sport & Community Development Culture & Arts
01.2015 - 10.2016
  • Supported departmental operations, including volunteer coordination for cultural events.
  • Assisted with data entry and maintained performance records for over staff and volunteers.
  • Served as chorale choir tutor, preparing creative groups for the Prime Minister’s Best Village competition.
  • Supported office operations by streamlining administrative processes, improving efficiency and communication within the department.

Administrative Assistant & Musical Director

Holy Name Convent Secondary School
03.2013 - 08.2014
  • Supported administrative staff with documentation, filing, and staff communication.
  • Typed reports, letters, and student records with precision.
  • Assisted school leadership with scheduling and event coordination.
  • Directed the school choir and organized performances for key events.
  • Raised over $20,000 through fundraising efforts to support the choir.
  • Led the choir to win 1st and 2nd place at SANFEST and Best Village competitions.

Education

University of the Southern Caribbean
01.2025

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Keystroke Access Computer Learning Centre
01.2010

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Holy Name Convent Point Fortin
01.2009

Skills

  • Strong interpersonal skills
  • Organizational Skills
  • Technical Proficiency
  • Adaptability
  • Multitasking & Time Management
  • Problem-Solving & Attention to Detail
  • Team Collaboration & Confidentiality Handling

Certification

  • B.Sc. (HONS) in Psychology, 128 credits | GPA: 3.59
  • Microsoft Office Suite Advance 5 Passes

Caribbean Examination Council (C.X.C)

  • Social Studies Grade 1
  • English Grade 2
  • Spanish Grade 2
  • Mathematics Grade 3
  • Chemistry Grade 3
  • Biology Grade 3
  • Geography Grade 3

References

Candice, Guerra, Attorney-At-Law, 323-3744, #127C, Corner of Drayton & Coffee Street, San Fernando


Mr. Shedron Collins, Chief Executive Officer of Youth Business of Trinidad and Tobago (YBTT), Tel.: 480-5366

Community Service

Ministry of Culture & Arts, Trinidad & Tobago, Music Tutor for the annual Prime Minister’s Best Village Competition, 2013, 2025


Rotaract Club of Point Fortin (Partner of Rotary Club):

Member  06/2009 - 06/2017

Treasurer  06/2013 - 06/2015

Fundraising Director  07/2015 - 06/2017

Timeline

Administrative Assistant

Ms. Candice Guerra (Attorney-At-Law)
08.2021 - 08.2023

Administrative Assistant & Musical Director (Contract)

Holy Name Convent Secondary School
02.2018 - 03.2020

Administrative Assistant

Ministry of Sport & Community Development Culture & Arts
01.2015 - 10.2016

Administrative Assistant & Musical Director

Holy Name Convent Secondary School
03.2013 - 08.2014

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Keystroke Access Computer Learning Centre

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Holy Name Convent Point Fortin

University of the Southern Caribbean

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Filicia Roberts