Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Timeline
Generic
Firaz Mohammed

Firaz Mohammed

Cunupia

Summary

A young, hardworking, dedicated, team spirited, performance driven individual, with a passion and years of experience with technical knowledge. My mission is to pursue a challenging career within a dynamic organization gaining valuable knowledge and experience while working alongside users to deliver an efficient and effective professional service towards the users and the organization.

Overview

18
18
years of professional experience

Work History

Consultant

Lafast Motors Ltd
06.2019 - Current
  • Evaluate/ Implement technology needs, including communication, hardware and software (Dealership management system) for the company.
  • Implement/ Manage/ Succession training Office 365 and Sharepoint.
  • Manage implementation of Dealership management system, CDK Autoline Drive.
  • Implement BMW/ Mini’s workshop diagnostics and reprogramming software.

IT Manager

Laughlin & De Gannes Ltd
01.2018 - Current
  • Identify research and evaluate new technology, including communication hardware and software suitable for the company
  • Liaise/ communicate with senior management (Chairman of Board of Directors, Managing Director, Operations Manager, CFO, and Branch Managers) IT Vendors (Local and International), Consultants (Local and International), Auditors and other personnel's required too effectively manage the companies IT Infrastructure
  • Preparing of annual budget
  • Managing and reporting on IT Budget status
  • Develop cost benefit analyses for ICT, analysing existing ICT infrastructure as per need
  • Delivering and supporting plans for implementing information technologies that are aligned with the companies objectives
  • Performing staff appraisals, enforcing systems, policies and procedures
  • Promote inter-roll training/ back fill
  • Coaching, counselling and disciplining employees
  • Monitoring/ Managing Fleet/ GPS system for company vehicles.

System Analyst/ Supervisor of the IT Department

Laughlin & De Gannes Ltd
11.2014 - 12.2018
  • Manage the day to day operations of the IT Department ( responsible for supporting three (3) branches with more than 150 users over WAN Network) Monitor, maintain the File, SQL, and Terminal Servers for any issues, installing updates, etc
  • Providing maintenance and support for daily backups of company's data (on and offsite)
  • Implement and manage security surveillance systems for all branches and head office
  • Prepare and provide sales, inventory, purchasing and financial reports for the different departments using SQL, Excel and Tableau
  • Maintain the security of the ERP system (Microsoft Dynamics GP 2013) and WAN by ensuring that all users have relevant access rights and restrictions with the use of Active Directory, Kaspersky anti-virus with automatic daily scans and daily backups
  • Regularly checks the data in the ERP system by doing routine (daily, weekly and monthly) checks
  • Reconciling the Sub Ledger to the General Ledger
  • Provide maintenance and support for Mitel PBX System.

Franchise Owner

PC Central Ltd
03.2012 - 11.2014
  • Manage the affairs of the branch
  • CSR/ Sales of Laptops, Desktops, Tablets, Accessories
  • Repairing of laptops, desktops, tablets, accessories
  • Setting up and configuring wireless routers for Wi-Fi access, file sharing and port forwarding
  • Worked with various brands like: CISCO Linksys, Nexxt, TP Link, etc
  • Install setup and troubleshoot windows server 2012 for file sharing and Peachtree server
  • Install and setup of QuickBooks for Point of sale
  • Sales and Installation of CCTV Equipment: DVR's, NVR's, analog and IP cameras
  • Introducing GSM wireless home alarm systems with smoke sensors.

Branch IT Support Technician

School of Business & Computer Science
01.2008 - 01.2012
  • Support for projector equipment
  • Dell liaison, contacts dell for faulty equipment under warranty
  • Reset of IP phones
  • Resetting of Services: IIS, Oracle Service ADMIN, etc
  • Resolving application, computer, printer, and network issues
  • Creating and deploying of images, using Norton ghost disk to disk and over the network
  • Creating/ Configuring student, staff and wireless accounts, MS Server 2000, 2003 Active Directory
  • Provide support for the following application software: MS Office Suite, Adobe Masters Suite, AutoCAD, Ghost Server (Norton ghost), MS Virtual PC, VMware, Peachtree Accounting, WAMP, Smart draw, etc.

Junior IT Support Technician

School of Business & Computer Science
11.2007 - 01.2008
  • Provide technical support for staff and students, troubleshooting
  • Install windows (XP, Windows 7) and application software
  • Proficient use of MS Office.

Computer Technician/ Sales Representative

Next Technology Ltd
06.2006 - 09.2006
  • Perform billing related tasks (processing bills, taking payments)
  • Answering of purchase inquires regarding pricing, quotations, etc
  • Via phone, emails fax, in person
  • Building, configuring and connect new computer systems
  • Retrieving of data using recovery software
  • Configure systems and install and update systems and application software
  • Install and configure security software such as firewalls and antivirus tools
  • Test new systems to ensure they are in working order
  • Respond to customer complaints and provide technical support/ advice
  • Diagnose and troubleshoot hardware and software related problems.

Education

No Degree - Self Study

Self-study/ Other
02.2024

BSc in Computing and Information System - University of London

School of Business & Computer Science Ltd
01.2010

Diploma in Computing and Information Systems - undefined

School of Business & Computer Science Ltd
01.2007

CXC - Mathematics (2), English (3), Technical Drawing (1), Physics (3), Information Technology (2), Computer Science (C)

Cunupia High School
01.2005

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The University of the West Indies Faculty of Social Sciences
09.2003

Skills

  • Microsoft Power BI
  • Microsoft Dynamics GP
  • Alert by Field Point
  • Panatrack Inventory/ Warehouse Solution
  • Management Reporter
  • Tableau
  • Windows Server 2012 Active Directory
  • Windows Server 2012 SQL Server Management
  • Microsoft Office 365 (SharePoint and Suite)
  • CISCO Meraki and Umbrella Open DNS

Personal Information

  • Date of Birth: 10/05/87
  • Marital Status: Married

References

  • Mr. Calvin Piggott, CP Enterprises, 1 Charles Avenue, Diego Martin, c.piggott@cpe-tt.com, 1868 761-7075, 1868 222-4273
  • Mrs. Lucille Salloum, Lafast Motors Ltd, 37 Dundonald Street, Port of Spain, lucille_salloum@lafastmotors.com, 1868 612-4269 Ext 2102, 1868 487-6838
  • Mr. Hayden Hernandez, School of Business & Computer Science Ltd, 53-54 Sagan Drive, Champs Fleurs, haydenh@sbcs.edu.tt, 1868 663-7227, 1868 746-6050, 1868 663-3640
  • Mrs. Nelissa Singh, 151 Casuarina Crescent, Lange Park, Chaguanas, 1868 671-1380, 1868 471-6880

Hobbies and Interests

  • Woodworking
  • Cricket
  • Cycling
  • Archery

Timeline

Consultant

Lafast Motors Ltd
06.2019 - Current

IT Manager

Laughlin & De Gannes Ltd
01.2018 - Current

System Analyst/ Supervisor of the IT Department

Laughlin & De Gannes Ltd
11.2014 - 12.2018

Franchise Owner

PC Central Ltd
03.2012 - 11.2014

Branch IT Support Technician

School of Business & Computer Science
01.2008 - 01.2012

Junior IT Support Technician

School of Business & Computer Science
11.2007 - 01.2008

Computer Technician/ Sales Representative

Next Technology Ltd
06.2006 - 09.2006

No Degree - Self Study

Self-study/ Other

BSc in Computing and Information System - University of London

School of Business & Computer Science Ltd

Diploma in Computing and Information Systems - undefined

School of Business & Computer Science Ltd

CXC - Mathematics (2), English (3), Technical Drawing (1), Physics (3), Information Technology (2), Computer Science (C)

Cunupia High School

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The University of the West Indies Faculty of Social Sciences

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Firaz Mohammed