Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Hi, I’m

Folashade Tyson

Computer Technician
Arima

Summary

Dynamic customer service professional with over 7 years of experience in sales, hospitality, and cashier roles, demonstrating a strong commitment to enhancing client satisfaction and operational efficiency. Expertise in POS systems, ledger balancing, and team collaboration fosters a well-organized work environment that enhances productivity. Proven track record as a competitive Sales Supervisor, adept at leading teams to achieve and exceed sales targets while effectively addressing customer inquiries and concerns. Exceptional leadership, organizational, and communication skills consistently deliver outstanding service and exceed customer expectations.

Overview

9
years of professional experience
3
Certifications

Work History

QUBES LAUNDRY

Sales Supervisor
09.2023 - 12.2025

Job overview

  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Microsoft Office Suite, QuickBooks, and inventory tracking software
  • Data entry, ledger balancing, error correction, and goods ordering/reordering

FIVESTAR Casino

Hostess
06.2022 - 09.2022

Job overview

  • Delivered exceptional customer service to enhance player experiences, explaining game rules and monitoring compliance.
  • Maintained gaming equipment functionality, including slots and table games like blackjack and craps.
  • Processed cash and credit transactions via POS, promoted events, and monitored guest behavior for safety.

NP GAS

Cashier
06.2019 - 06.2020

Job overview

  • Assisted customers and pump attendants while tracking inventory in/out and arranging shelves.
  • Conducted cash counts, read card machines (Fleet Card, LINX), and verified shift handovers.
  • Maintained clean surroundings and supported daily booth operations.

NLCB Lotto Booth

Cashier Agent
08.2017 - 12.2019

Job overview

  • Operated NLCB machines, cashed tickets, and posted gaming updates.
  • Managed public inquiries via phone, tracked office supplies, and handled message routing.

Private Home

Home Aide (Geriatric Nurse)
03.2017 - 03.2019

Job overview

  • Provided personal care, including hygiene assistance and meal preparation.
  • Ensured clean and orderly living environments for patients.

Education

State University at Albany
New York

GED Certificate from CXC Equivalent
11.2009

University Overview

Mathematics: 550 | Science: 470 | Reading: 420 | Social Studies: 480 | Writing: 420

Skills

Microsoft Office Suite and QuickBooks

References

References
  • Hazel, Robinson, Retired Teacher, 1-868-371-7114
  • Seren, de-Luna, Business Owner, 1-868-323-0186
  • Shiniqua, Graham, Public Admin, 1-868-732-7423

Certification

Customer Service

Timeline

Sales Supervisor
QUBES LAUNDRY
09.2023 - 12.2025
Hostess
FIVESTAR Casino
06.2022 - 09.2022
Cashier
NP GAS
06.2019 - 06.2020
Cashier Agent
NLCB Lotto Booth
08.2017 - 12.2019
Home Aide (Geriatric Nurse)
Private Home
03.2017 - 03.2019
State University at Albany
GED Certificate from CXC Equivalent
Folashade TysonComputer Technician