Gabriel Persaud

*Gathered accurate and comprehensive information on goods being imported, including details such as product description, quantities, values, supplier and other relevant data.

*Ensured all required documentation were complete and accurate. These varied from verification documents, proof of FUL ownership for certain goods, approval documentation to import restricted items etc.

*Properly assigned the correct and legal description for goods being imported, as this is crucial to determine applicable duties and tax.

*Correctly determining the value of goods, this usually involved viewing invoices attached by customers, or requesting them when needed.

*Ensured that the manifest document, along with other relevant paperwork and supporting documents, was submitted in a timely manner to customs at the company's bond for inspection and release.

* Ensured visitors to the building were screened, logged in and briefed on the Health and Safety policies of the company.

* Escorted where necessary and ensured visitors did not access restricted areas without authorization or supervision.

* Monitored all CCTV cameras in the building assigned to and surrounding areas.

* Managed petty cash disbursement to agents and received associated vouchers.

* Managed fuel cash disbursement to Supervisors and received associated gas bills.

* Received roster and filled in daily shift schedule.

* Managed daily manpower requirements per shift as per location needs.

* Managed the receipt and handover of all reports and relayed to the necessary departments.

* Updated all In-House documentations online.

* Documented the arrival and departure of Agents to assigned locations and monitored shift changes.

* Maintained all Head Office log books inclusive of Station Diary, Visitors’ Log, Staff Log and Trainees’ Log.

* Managed and assisted with conflict resolution of problems or any incidents at locations.

* Completed and submitted daily shift reports at the end of duty outlining any irregularities such as problems, incidents, equipment or property damage, theft or the presence of unauthorized persons.

* Answered incoming phone calls to CSI and directed to relevant personnel.

* Received all incoming mail and distribute accordingly.

* Ensured all outgoing mail was delivered to relevant personnel.

* Assisted the Operations Manager/General Manager (Ag.) where required.

* Performed all other assigned duties and required

* Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

* Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

* Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.

* Reported suspicious activities and persons to relevant authorities.

* Enforced Covid-19 Protocols.

* Assisted customers with processing transactions including deposits, withdrawals and payments.

* Resolved complaints or account discrepancies and answering queries.

* Informed customers about products and services offered by the bank.

* Maintained and balanced cash drawers and reconciled discrepancies.

* Packaged cash and coins to be stored in the till or bank vault.

* Handled local and foreign currency in a responsible manner.

* Kept workstation cleaned and organized at all times and maintained a professional appearance.

* Maintained customer confidence and protected bank operations by keeping information confidential.

* Maintained supply of cash and currency and turned in excess cash and mutilated currency to head teller.

* Contributed to team effort by accomplishing related results as needed.

* Successfully extracted data from employee training needs analysis forms for the years 2016, 2017, 2018.

* Used the gathered data to create an online shared database for viewing and future referencing by management of HR- Learning, Performance and Talent Management for consideration in future employee training sessions.

* Completed the above assignment before the stipulated deadline, therefore was assigned further tasks by management which included assisting fellow colleagues in the HR department with their assigned tasks.

* Was given the task of overseeing and maintaining all employee files (Personal and Interview files, comprising of Non- Management and Management Grades 1-3), in the Group Human Resources Department.

* Examined daily incoming documents to determine the most appropriate file destination.

· Created new employee files while maintaining current files.

* Examined incoming Resumes to determine suitably for employment with the First Citizens Group.

* Located employee files in a timely manner when requested by HR personnel.

* Communicated with internal and external customers, maintaining a high level of professionalism and confidentiality at all times.

* Worked on various projects as assigned by Human Resources Manager.

* Successfully updated and partially redesigned the filing system within the Group Human Resources Department