Gevin Davis
8687553832
Point Fortin
Summary
Dynamic Customer Service Representative with a proven track record at Kezley Wells - D' Prodigy Shop. Excelled in resolving high-stress situations, enhancing customer loyalty through empathetic service, and mastering product knowledge for tailored recommendations. Skilled in problem-solving and critical thinking, significantly improving client relations and team development.
Overview
1
1
Certification
Work History
Customer Service Representative
Kezley Wells - D' Prodigy Shop
09.2024 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
Education
Palo Secondary Secondary School
Palo SecoMlitary-Led Academic Training Programme (Milat)
Old Teaching College Mousica Road South Dabadie 09.2024
Welding - Welding
Civilian Conservation Corps
San Fernando 09.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Money handling abilities
- Client Relations
- Follow-up skills
- Team Development
- Administrative Support
- Technical Support
- Product Sales
- Store maintenance
Certification
Welding - PASS
English - III
Physical Education - III
Theatre Arts. - III
Technical Drawing - III
Additional Information
References:
Kesley Wells
D' Prodigy Shop.
8683249075
Vearle Joseph
Fire Officer #8189
8687466876
Timeline
Customer Service Representative
Kezley Wells - D' Prodigy Shop
09.2024 - 10.2024
Palo Secondary Secondary School
Mlitary-Led Academic Training Programme (Milat)
Welding - Welding
Civilian Conservation Corps
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