Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Honors And Awards
Affiliations
Gardening, singing
Languages
Timeline
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Gillian Chevrotiere

Maracas St Joseph

Summary

Experienced and results-driven Human Resources professional with over 15 years leading HR functions, enhancing employee experience, and advising C-suite leaders. Skilled in overseeing the full employee lifecycle, developing HR strategies aligned to business objectives, managing employee relations, and driving data-informed decisions. Adept at policy development, HR operations, compliance, and cross-functional leadership. Highly adaptable, analytical, and passionate about delivering people-centered solutions in dynamic environments.

Qualified [Desired Position] with proven track record in leading teams and driving operational efficiency. Demonstrated ability to implement strategic initiatives that enhance productivity and foster growth. Known for utilizing strong leadership and communication skills to facilitate team collaboration and achieve organizational goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Manager, People, Leadership & Culture

The National Gas Company
06.2021 - 01.2025
  • Oversee full employee lifecycle including recruitment, employee engagement, talent management, onboarding, job changes, and exits.
  • Manage HR operations and lead the HR team, ensuring alignment with internal audit and compliance requirements.
  • Develop and execute HR strategy aligned to business goals, presenting updates to Board and Executive Management.
  • Advise management and employees on HR policies, employee relations issues, and best practices.
  • Lead talent acquisition strategies, executive recruitment, and succession planning.
  • End-to-end talent acquisition.
  • Conduct HR data analytics reporting to support decision-making and continuous improvement initiatives.
  • Spearhead the development and review of HR policies, maintaining compliance with local legislation and internal standards.
  • Crisis Management Leader for HR-related interventions.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Held monthly meetings to create business plans and workshops to drive successful business.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Championed company-wide diversity and inclusion initiative, creating more supportive and innovative work environment.
  • Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy.
  • Directed company's rebranding initiative, refreshing brand image and attracting broader customer base.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

HR Manager, People, Leadership & Culture

iGovTT
01.2020 - 01.2021
  • Led HR operations and employee relations matters, providing strategic advisory services to leadership.
  • Managed HR team performance and oversaw employee lifecycle processes including recruitment, onboarding, and separations.
  • Delivered Board reporting on HR metrics, workforce analytics, and compliance.
  • Supported business units through HR consultation and strategic workforce planning.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
  • Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
  • Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Enhanced team collaboration and efficiency by introducing innovative communication tools and team-building activities.
  • Optimized talent acquisition strategies to attract high-caliber candidates, focusing on employer branding and competitive positioning.
  • Streamlined recruitment processes to improve time-to-hire, employing innovative sourcing strategies and technologies.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Managing Director

Interface HR Consultancy
01.2016 - 01.2019
  • Provided HR generalist services including policy development, process improvements, and HR compliance advisory.
  • Designed and delivered professional development programmes in partnership with international bodies.
  • Managed full-cycle talent acquisition and organizational development projects for clients.

Lead, Workforce Planning and Staffing

Petrotrin
01.2006 - 01.2016
  • Directed a team of recruiters and OD specialists in delivering staffing strategies and programs.
  • Designed graduate and undergraduate recruitment programmes to build organizational capability.
  • Led succession planning initiatives and supported industrial relations negotiations.
  • Developed and reviewed HR policies to align with corporate strategies and legal frameworks.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Human Capital Advisor

Ernst & Young (EY)
01.2002 - 01.2005
  • Delivered resourcing and workforce planning services to a diverse client base.
  • Reviewed and developed HR policies to meet client business needs.
  • Conducted client presentations and led initiatives for process improvements in HR operations.

Education

Master of Science - Human Resource Management

Arthur Lok Jack Graduate School of Business

Bachelor of Science - Sociology and Human Resource Management

University of the West Indies

Skills

  • Full Employee Lifecycle Management
  • Employee Relations and Conflict Resolution
  • HR Policy Development and Compliance
  • HR Metrics and Data Analytics
  • Talent Acquisition and Executive Recruitment
  • Organizational Development and Succession Planning
  • Cross-functional Leadership and Business Partnering
  • Strategic HR Planning
  • Effective Communication and Presentation Skills
  • Crisis Management
  • Data-driven decision making
  • Human resources management
  • Teamwork and collaboration
  • Team leadership

Accomplishments

  • Collaborated with talent acquisition team in the development of digitized interview templates
  • Rolled out re-designed mentorship programme for Graduate Trainees

Certification

  • Certificate in Labour Law – Employers’ Consultative Association
  • Certified Workforce Planner – Human Capital Institute
  • Certified Business Partner – Human Capital Institute
  • Assessment Centre Recruiter & Design – Institute of Leadership & Management
  • Talent Management & Succession (Pursuing) – Academy for the Innovation of HR (AIHR)
  • Strategic Talent Acquisition – AIHR
  • Chat GPT for HR – AIHR
  • Digital HR 2.0 – AIHR

Honors And Awards

  • HR Champion – Human Resource Management Association of Trinidad and Tobago (HRMATT)
  • Regional HR Champion – HRMATT

Affiliations

  • Human Resource Management Association (HRMATT)

Gardening, singing

I sing with the Lydians choir

I picked gardening just over a year ago, I currently have beans, eggplant, seasonings, sweet peppers and ginger

Languages

English
Native language
spaninsh
Elementary
A2

Timeline

Senior Manager, People, Leadership & Culture

The National Gas Company
06.2021 - 01.2025

HR Manager, People, Leadership & Culture

iGovTT
01.2020 - 01.2021

Managing Director

Interface HR Consultancy
01.2016 - 01.2019

Lead, Workforce Planning and Staffing

Petrotrin
01.2006 - 01.2016

Human Capital Advisor

Ernst & Young (EY)
01.2002 - 01.2005

Bachelor of Science - Sociology and Human Resource Management

University of the West Indies

Master of Science - Human Resource Management

Arthur Lok Jack Graduate School of Business

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Gillian Chevrotiere