Gina Kathy Charles
Warehouse and Distibution Team Lead
Preysal Village, Couva
Summary
To be employed in a growth-oriented organization, in a position which allows one to further enhance and utilize their skills, while contributing to the standard maintenance and success of that company.
Overview
27
27
years of professional experience
Work History
Warehouse and Distribution Team Lead
Abel Building Solutions
05.2021 - 03.2024
- Supervise and evaluate the warehouse staff productivity, ensuring daily tasks are completed
- Ensure efficient distribution of products in the key areas of AC and Metpro
- Prepare and submit weekly reports on all deliveries and receipts to Logistics Manager
- Investigate any stock discrepancies and provide report for adjustment consideration and approvals
- Track and coordinate with the Warehouse specialist the timely receipt and put away of all products
- Ensure all items are picked and dispatched in a timely and cost-effective manner
- Ensure proper maintenance of records and relevant documentation
- Ensure proper maintenance of warehouses identifying problems of risk to continued operations
- Leading monthly cycle stock counts
- Perform other related duties that may be allocated from time to time by the Manager or anyone else in Authority
- Promote safety awareness and the development of a safety culture within the company
- Participate in Training and Development activities as required from time to time
- Participate in the development and implementation off and perform all duties in accordance with procedures as per ISO9001:2000 standards, the Company’s Limited Quality Manual and OSHA
- Compliance with Ansa Mcal Group Policies
Warehouse Supervisor
Abel Building Solutions – Metpro Division
02.2012 - 05.2021
- Supervised a team of ten (10)
- Supervise and coordinate daily warehouse functions and delegate tasks to department personnel
- Perform employee training and evaluation
- Leading all quarterly cycle and year end stock counts
- Maintain accurate inventory counts on all Finish Goods and investigate discrepancies when needed
- Scheduling customer deliveries and accurately dispatching product to various ABS Product Centres
- Receiving completed production orders into inventory via AX / D3650 system
- Following up with production in relating to completion of jobs for on time and in full delivery
- Verifying and signing off packing slips/items leaving compound
- Supervising export container packing off Metpro products
- Maintaining housekeeping in warehouses
- Submitting monthly reports to both Production and Operations Manager as required
Administrative Assistant/Export Sales Representatives
DELTA WINDOW & DOORS LTD. ALUMINIUM & GLASS SUPPLIERS
03.2007 - 02.2012
- Providing a high degree of customer service and professionalism to all customers, in house via the telephone and emails
- Liaising with and advising customers on their specific requests
- Issuing Quotations and Invoices for customers using Peachtree Quantum Software
- Handling queries from customers directing them where necessary
- Follow up on schedules and timelines of production orders for export
- Making the necessary bookings with shipping companies for exporting via container or LCL
- Maintaining manual-filing system for numerous in house and customer documentation
- Operating the PBX system when necessary
- Assisting in local sales or any other department when needed
- Duties
Administrative Assistant
EMERALD FOODS INTERNATIONAL LIMITED
01.2003 - 01.2007
- Receiving telephone calls and routing to the relevant departments
- Peachtree Invoicing and Receipts for daily sales
- Accounts Receivables
- Balancing Cash, Inventory and bank deposits for Van Salesmen daily
- Submitting Daily, Weekly and Monthly Sales reports to the Director
- Maintaining Petty Cash float
- Duties
Cashier Supervisor/Western Union C.S.R.
XTRA FOOD SUPERMARKET LIMITED
01.1997 - 01.2003
- Supervising a shift of approx
- Fourteen (14) cashiers
- Balancing Cashiers at the end of shift and doing bank deposits
- Western union wire transfers (sending and paying out of wire transfers, Cambio transactions)
- Maintaining Western union cash float, reimbursements, and daily deposits
- Duties
Education
School of Practical Accounting
01.2009
Certified Administrative Assistant Course
Institute of Training and Development (INTAD)
01.2006
Telephone Techniques Course
M.K Career Trinidad Limited
01.2005
undefined
Union Claxton Bay Senior Comprehensive
01.1996
Couva Junior Secondary
Couva, Trinidad & Tobago01.1994
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Workplace safety
- Schedule management
- Complaint resolution
- Key performance indicators
- Task delegation
- Teamwork and collaboration
References
- Karin, Simmons, Order fulfilment/Sales Manager, 1(868)299-3367, Abel Building Solutions
- Ian, Lawrence, Former Production Manager, 1(868)712-6656, Abel Building Solutions
Training
- 2011-2012
- Introductory to Child Psychology
- (Grade B+ obtained)
- Course structure
- Issues in child psychology
- The development approach
- Theories of development
- The methods of child psychology
- The family
- 2012
- Warehousing & Stores Management Workshop
- (Two-day workshop)
- 2013
- The Dynamics of Business Communications
- (Certificate in training)
- Mediation Skill/Practical Mediation Skills (40 contact hours each)
- Dispute Resolution Centre
- (Certificate obtained)
- 2015
- Supervisory Leadership
- 2016
- Supervisory Management Workshop
- 2022
- ISO9001:2015 Certificate in Internal Quality Auditing
- 2024
- National Empowerment Programme
- Time Management and Overcoming Procrastination
Timeline
Warehouse and Distribution Team Lead
Abel Building Solutions
05.2021 - 03.2024
Warehouse Supervisor
Abel Building Solutions – Metpro Division
02.2012 - 05.2021
Administrative Assistant/Export Sales Representatives
DELTA WINDOW & DOORS LTD. ALUMINIUM & GLASS SUPPLIERS
03.2007 - 02.2012
Administrative Assistant
EMERALD FOODS INTERNATIONAL LIMITED
01.2003 - 01.2007
Cashier Supervisor/Western Union C.S.R.
XTRA FOOD SUPERMARKET LIMITED
01.1997 - 01.2003
Certified Administrative Assistant Course
Institute of Training and Development (INTAD)
Telephone Techniques Course
M.K Career Trinidad Limited
undefined
Union Claxton Bay Senior Comprehensive
School of Practical Accounting
Couva Junior Secondary
Similar Profiles
Natasha CharlesNatasha Charles
Customer Service Representative at Abel Building SolutionsCustomer Service Representative at Abel Building Solutions
Ilalio TaliaIlalio Talia
Warehouse Receiver at Don Abel Building SupplyWarehouse Receiver at Don Abel Building Supply
Terri Jo ProctorTerri Jo Proctor
Customer Service Representative at Abel SolutionsCustomer Service Representative at Abel Solutions