Ginga Pinder
Tunapuna,Trinidad & Tobago
Summary
Governance & Control Officer with 20+ years of progressive experience in banking operations, audit, and risk management. Recognized for driving compliance excellence, closing multi-million-dollar audit items, and delivering seamless cross-border transitions. A collaborative leader who blends technical expertise with a people-first approach to foster resilience, accuracy, and trust in high-stakes financial environments.
Results-driven Control Officer committed to ensuring tasks are completed productively and efficiently. Possess specialized skills in regulatory compliance, risk management, and operational auditing. Excel in problem-solving, critical thinking, and communication, which are leveraged to achieve optimal outcomes in complex situations.
Overview
26
26
years of professional experience
Work History
Governance & Control Officer
RBC Royal Bank
01.2016 - Current
- Company Overview: Caribbean Reconciliation Services – Governance & Control
- Perform quality assurance and governance controls reviews ensuring compliance with documented policies.
- Manage internal and external audits, providing clear reporting and remediation planning.
- Identify and mitigate operational/financial risks, implementing sustainable solutions.
- Foster a collaborative team environment focused on learning and accountability.
- Caribbean Reconciliation Services – Governance & Control
Support Officer
RBC Royal Bank
01.2013 - 01.2016
- Company Overview: Payments & Trade – Specialized Operations
- Executed bond and equities trading for Capital Markets with accurate settlement coordination.
- Prepared trading reports and managed investment certificates and audit confirmations.
- Recognized with Quarterly Award for excellence in issuance of a new Bond (Massy).
- Payments & Trade – Specialized Operations
Audit Officer
RBC Royal Bank
01.2011 - 01.2013
- Company Overview: Internal Control – GL Audit
- Audited GL accounts, ensuring accuracy and integrity across multiple branches/units.
- Supported transition to new T24 Platform in Aruba, earning Instant & Quarterly Awards.
- Internal Control – GL Audit
Financial Verification Assistant
RBC Royal Bank
01.2005 - 01.2011
- Company Overview: International Service Centre
- Maintained integrity of TTD General Ledger through auditing and reconciliation.
- Balanced suspense accounts, managed cheque dispatch, and provided supervisory relief.
- International Service Centre
Foreign Exchange Proof
RBTT Bank Limited
01.2004 - 01.2005
- Company Overview: St. Augustine Branch
- Proofed and reconciled foreign items, trained staff, and ensured error resolution by end of business day.
- St. Augustine Branch
Customer Service Representative
RBTT Bank Limited
01.2000 - 01.2004
- Company Overview: St. Augustine Branch
- Delivered front-line banking services, managed cash operations, and cross-sold financial products.
- St. Augustine Branch
Education
Certified Accounting Technician (CAT) -
School of Business and Computer Sciences
CXC Ordinary Level & Cambridge GCE Advanced Level -
San Juan Senior Comprehensive School
Skills
- Microsoft Word
- Microsoft Excel
- Peoplesoft
- InterT24/T24
- RIBS
- OnDemand
- Quality assurance
- Risk management
- Compliance monitoring
- Audit management
- Process improvement
- Effective communication
- Team collaboration
- Problem solving
- Time management
- General ledger management
Websites
Accomplishments
- Resolved a USD 77.5M outage through strategic audit remediation, 12/31/25
- Successfully led external audit handling with PwC, earning Quarterly Award recognition, 12/31/22
- Deployed to Aruba T24 transition project, awarded for expertise and execution excellence
Hobbies and Interests
- Reading
- Travelling
- Meeting new people
Languages
English
First Language
Timeline
Governance & Control Officer
RBC Royal Bank
01.2016 - Current
Support Officer
RBC Royal Bank
01.2013 - 01.2016
Audit Officer
RBC Royal Bank
01.2011 - 01.2013
Financial Verification Assistant
RBC Royal Bank
01.2005 - 01.2011
Foreign Exchange Proof
RBTT Bank Limited
01.2004 - 01.2005
Customer Service Representative
RBTT Bank Limited
01.2000 - 01.2004
Certified Accounting Technician (CAT) -
School of Business and Computer Sciences
CXC Ordinary Level & Cambridge GCE Advanced Level -
San Juan Senior Comprehensive School