Patricia Noel
Arima
Summary
A highly skilled and dedicated Division Manager with experience in security management, leadership, and operations within the S.W.A.T. Estate Police. With over 17 years of service, I have successfully overseen security operations across the company , ensuring compliance with protocols, and prompt resolution of operational challenges. Adept at leading and teaching others , coordinating security strategies, and managing daily activities, I am committed to upholding the highest standards of security, service, and professionalism. Known for my strong decision-making skills, ability to handle high-pressure situations, and proactive approach to improving team performance and security measures
Overview
16
16
years of professional experience
Work History
Divisional Manager
S.W.A.T Estate Police Ltd
Arouca
10.2024 - Current
- Directing the daily work schedule and activities on a daily basis, I monitored work performance, providing feedback and guidance to ensure quality standards were met.
- Performed regular performance reviews with staff members, identifying areas for improvement and providing feedback on successes.
- Developed strategies to improve operational efficiency within the division.
- Provided guidance and support to staff members when needed, helping them resolve issues or challenges encountered in their roles.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Divisional Supervisor
S.W.A.T Estate Police Ltd
Arouca/ Port Of Spain
10.2022 - 10.2024
- Monitored employee performance and provided feedback for improvement.
- Resolved conflicts between employees in a timely manner while promoting a positive work environment.
- Created and maintained officers rosters.
Location Supervisor
S.W.A.T Estate Police Ltd
Port Of Spain
01.2013 - 10.2022
- Monitored employee attendance and performance to ensure compliance with company standards.
- Conducted regular inspections of premises, equipment, and supplies to ensure proper functioning.
- Resolved customer complaints in a timely manner while maintaining positive relationships with clients.
Tactical Response Officer
S.W.A.T Estate Police Ltd
Arouca
03.2009 - 12.2012
- Ensured secure transport of money between locations, while maintaining a high level of security awareness.
- Performed daily inspections of vehicle and equipment prior to each shift.
- Patrolled areas in assigned vehicles, conducted interior and exterior checks of premises and monitored security cameras.
Education
High School Diploma -
Malick Secondary School
Coconut Drive Morvant07-1998
Skills
- Verbal and written communication
- Employee Training
- Team building
- Performance reviewing
- Customer Relations
Timeline
Divisional Manager
S.W.A.T Estate Police Ltd
10.2024 - Current
Divisional Supervisor
S.W.A.T Estate Police Ltd
10.2022 - 10.2024
Location Supervisor
S.W.A.T Estate Police Ltd
01.2013 - 10.2022
Tactical Response Officer
S.W.A.T Estate Police Ltd
03.2009 - 12.2012
High School Diploma -
Malick Secondary School
Similar Profiles
Patrick MauttePatrick Mautte
Catalyst Technician at S.W.A.TCatalyst Technician at S.W.A.T
Chelsey HastiganChelsey Hastigan
Assistant Payroll Accountant at S.W.A.T. S5 SONY 1-Hour DramaAssistant Payroll Accountant at S.W.A.T. S5 SONY 1-Hour Drama
KEVIN WICKLIFFEKEVIN WICKLIFFE
Life Support Supervisor at S.W.A.T. Specialty Welding And TurnaroundsLife Support Supervisor at S.W.A.T. Specialty Welding And Turnarounds