Gyasi Browne
Chaguanas
Summary
Innovative Web Development Leader with experience in leading cross-functional teams, managing website design projects from concept to delivery, and implementing targeted web solutions. Strengths include strategic planning, team leadership, and technological acumen, backed by a solid understanding of frontend and backend development. Have consistently delivered high-quality websites that meet business objectives and drive growth. Demonstrated ability to foster strong relationships across departments for optimal project outcomes.
Overview
9
9
years of professional experience
Work History
Educational Technology Coordinator
The University of the Southern Caribbean
02.2023 - 10.2024
- Developed and implemented a comprehensive technology plan to meet district educational goals.
- Created, managed, and maintained digital learning platforms for faculty and staff use.
- Provided technical support to teachers in the usage of technology tools in their classrooms.
- Conducted training sessions with faculty members on the effective use of instructional technologies.
- Collaborated with administrators to develop school-wide technology policies and procedures.
- Analyzed user feedback to improve existing systems, applications, and processes.
- Managed student accounts for access to online educational resources.
- Assisted in the development of web-based curriculum materials for students.
- Performed regular maintenance checks on network servers and other equipment.
Computer Programmer
WiPay Solutions
09.2022 - 02.2023
- Developed computer programs to automate data processing tasks.
- Analyzed user requirements and designed program solutions.
- Tested and debugged existing programs for accuracy and functionality.
- Created detailed documentation of the programming process.
- Designed interfaces to facilitate communication between databases, systems, and users.
- Implemented new software applications in accordance with established protocols.
- Identified areas for improvement within existing programs and made appropriate changes accordingly.
System Administrator
The University of the Southern Caribbean
03.2019 - 08.2022
- Configured and maintained system hardware, software and network components.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Installed, tested and evaluated new systems, applications and patches.
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Performed regular backups of critical data and documents.
- Provided guidance on best practices related to system administration procedures.
IT Technician
Mayaro / Rio Claro Regional Corporation
04.2018 - 02.2019
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Monitored system performance and implemented preventive maintenance procedures.
- Performed daily backups using Symantec Backup Exec and other backup solutions.
Customer Service Representative
Police Credit Union
06.2016 - 12.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Computer Programming Intern
Land Settlement Agency
06.2015 - 08.2015
- Developed and tested code for web-based applications using HTML, CSS, JavaScript, and Ruby on Rails.
- Collaborated with other developers to design new features for existing products.
- Designed databases to store application data efficiently.
Education
Master of Science - Educational Technology
The University of Trinidad And Tobago
Valsayn, Trinidad And Tobago11-2021
Bachelor of Science - Computer And Information Sciences
The University of The Southern Caribbean
St. Joseph, Trinidad And Tobago05-2015
Skills
- Website optimization
- Interface design
- Software testing
- Technical Analysis
- Data generation tools
- Content Marketing
- Oral and written communications
- CMS platforms
- Learning Management Systems
- Online learning
- Video Conferencing
- Multimedia development
- Social media integration
- Instructional Design
- Technology Integration
- Analytical Skills
- Project Management
- Technical Support
- Problem-solving abilities
Timeline
Educational Technology Coordinator
The University of the Southern Caribbean
02.2023 - 10.2024
Computer Programmer
WiPay Solutions
09.2022 - 02.2023
System Administrator
The University of the Southern Caribbean
03.2019 - 08.2022
IT Technician
Mayaro / Rio Claro Regional Corporation
04.2018 - 02.2019
Customer Service Representative
Police Credit Union
06.2016 - 12.2017
Computer Programming Intern
Land Settlement Agency
06.2015 - 08.2015
Master of Science - Educational Technology
The University of Trinidad And Tobago
Bachelor of Science - Computer And Information Sciences
The University of The Southern Caribbean
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