Hanna Gopie
Piarco
Summary
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2026
2026
years of professional experience
Work History
Pharmacy Technician
New Life Pharmacy Ltd
12.2024 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured, and compounded medications following standard procedures.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Pharmacy Technician
Massy Stores Pharmacy
04.2022 - 09.2024
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Utilized pharmacy management software to process prescriptions efficiently.
Pharmacy Technician
Pennywise Pharmacies
01.2019 - 01.2022
- Collaborated with healthcare providers to resolve prescription issues efficiently.
- Monitored medication expiration dates and managed stock levels proactively.
- Trained new pharmacy technicians on operational procedures and customer service protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
St Augustine Private Hospital
01.2014 - 12.2018
- Processed and dispensed medications accurately based on prescriptions.
- Assisted pharmacists in managing inventory and ensuring medication availability.
- Maintained clean and organized workspaces following safety and regulatory standards.
- Educated patients on medication usage, side effects, and potential interactions.
Cashier/Customer Service Cashier
Medfarm Drugs Ltd
2010 - 10.2013
- Processed customer transactions accurately using POS systems
- Assisted in maintaining organized and clean checkout area
- Provided excellent customer service, resolving inquiries promptly
- Managed cash drawer, ensuring balanced end-of-shift reports
- Monitored stock levels, restocking shelves as needed for sales optimization
- Greeted customers entering store and responded promptly to customer needs.
- Trained new employees on register operations and customer protocols
Education
High School Diploma -
Child Care Educational Institute
Wood Brook12-2024
High School Diploma -
Costaatt College
Port Of Spain10-2014
High School Diploma -
St Augustine Senior Comprehensive
St Augustine06-2006
Skills
- Problem-solving skills
- Team collaboration
- Answering customer questions
- Insurance billing
- Insurance verification
- Supply restocking
- Pharmacy ethics
- Labeling accuracy
- Pharmacy law compliance
- Healthcare regulations
- Prescription interpretation
- Verifying orders
- OTC recommendations
- Drug monitoring
- Patient education and counseling
- Pharmacology
- Proper labeling procedures
- Attention to detail
- Customer service
- Point of sale systems proficiency
- Resolving customer issues
- Creative thinking
- Prioritization and organization
- Cash register operations
- Dispensing medications
- Payment processing
- Employee training
- Relationship building
- Medication documentation
Timeline
Pharmacy Technician
New Life Pharmacy Ltd
12.2024 - Current
Pharmacy Technician
Massy Stores Pharmacy
04.2022 - 09.2024
Pharmacy Technician
Pennywise Pharmacies
01.2019 - 01.2022
Pharmacy Technician
St Augustine Private Hospital
01.2014 - 12.2018
Cashier/Customer Service Cashier
Medfarm Drugs Ltd
2010 - 10.2013
High School Diploma -
Child Care Educational Institute
High School Diploma -
Costaatt College
High School Diploma -
St Augustine Senior Comprehensive
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