SABITA JANELLE RAMPERSAD-GANGADEEN
BORDE NARVE VILLAGE, SAN FERNANDO,TRINIDAD
Summary
Enthusiastic Manager with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Dedicated professional adept at providing administrative,sales and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Manager
Eye Assist Optical, Penal Roak Road
01.2023 - 07.2023
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales by 50% and boosted profits, applying proactive management strategies and enhancing sales training.
Financial Advisor
Maritime Financial Caribbean Ltd
03.2022 - 07.2022
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Managed over 30 customer calls per day.
Teacher
Oak prep Private School
09.2019 - 12.2020
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Participated in parent teacher conference to discuss developments of students and increase support.
Manager/Admin/Sales Rep
Blue Splash Marketing/ Red Arc Ltd
01.2017 - 07.2019
- Managed customer accounts to secure customer satisfaction and repeat business
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and boosted sales by 100%
- Retained excellent client satisfaction ratings through outstanding service delivery
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Accounts Clerk
Screw Tek Ltd
10.2014 - 05.2015
- Contacting Sales Rep by taking orders, communicating orders to warehouse and completing invoices for orders to be dropped off
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input financial data and produced reports using Peachtree.
- Accounts Payables and Receivables
- Completed bi-weekly payroll for company employees.
Administrative Assistant
Amanav Marketing Ltd
07.2007 - 12.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant
Raymond & Pierre Ltd
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Education
Osha General Certified 30 hrs; Osha Construction Certified 30 hrs, Blood Borne Pathogens, First Aid, CPR and AED, Incident /Accident Data, Risk Assessment, ISO 1400, Medical First Responder. -
Health And Safety Academy
San FernandoMicrosoft Office - Microsoft Word, Excel. Power Point, Social Media
National Energy And Skills Centre
DebeCertificate - Dyslexia Awareness
Synergy Educational Institute
San Fernando12.2020
Bachelor Of Education - INTEGRATED SCIENCE/AGRICULTURAL SCIENCE
UNIVERSITY OF TRINIDAD AND TOBGO
CORINTH SAN FERNANDO10.2013
Diploma - Business Management & Administration
INSTITUTE OF COMMERCIAL MANAGEMENT,
LONDON ENGLAND12.2006
Skills
- Invoice Processing
- Bookkeeping/Payroll
- Clerical Support/Filing
- Microsoft PowerPoint
- Client Building/Merchandising
- Microsoft Word
- Customer and Client Relations
- Administrative Support/Business Administration
- Credit and Collections
Certification
Microsoft Office Suite: January 2003-April 2003 Microsoft Word - A - 91% Microsoft Excel- A - 91% Microsoft Access -A - 89% Microsoft PowerPoint- A - 90%
SECONDARY LEVEL: Caribbean Examinations Council (C.X.C.) 1998-2003 English –1 (One) Social Studies – 1 (One) Office Procedures – 2 (Two) Principles Of Business – 2 (Two) Principles Of Accounts – 3 (Three) Mathematics – 3 (Three) Human & Social Biology – A (G.C.E) Touch Typing – 31 Wpm,
NEBOSH – National General Certificate in Health and Safety
Paper 1 - Distinction Paper 2 – Passed Practical – Distinction (Identifying & eliminating hazards in the workplace.
First Aid & CPR – Theory and Practical – Certified Trinidad and Tobago Red Cross Society
PMSL Professional Management Services Ltd Professional Business Practices – Certified
HOBBIES
Gardening, Social Media, Cooking, Graphics, Interior Design
Gardening/backyard garden is a form of relaxation.
Designing my personal space to create a peaceful, comfortable atmosphere most conducive to family enhancement.
References
Ms. Patricia Balgobinsingh
Teacher
Chaguanas
716-0860
Mr. Will Grayson
Sales Manager
Petite Valley, Port of Spain
742-7380
Miss Claudia Ramsaran
Teacher
# 3 Malibu Crescent
Harmony Hall
Marabella
375-4631
Timeline
Sales Manager
Eye Assist Optical, Penal Roak Road
01.2023 - 07.2023
Financial Advisor
Maritime Financial Caribbean Ltd
03.2022 - 07.2022
Teacher
Oak prep Private School
09.2019 - 12.2020
Manager/Admin/Sales Rep
Blue Splash Marketing/ Red Arc Ltd
01.2017 - 07.2019
Accounts Clerk
Screw Tek Ltd
10.2014 - 05.2015
Administrative Assistant
Amanav Marketing Ltd
07.2007 - 12.2008
Administrative Assistant
Raymond & Pierre Ltd
Osha General Certified 30 hrs; Osha Construction Certified 30 hrs, Blood Borne Pathogens, First Aid, CPR and AED, Incident /Accident Data, Risk Assessment, ISO 1400, Medical First Responder. -
Health And Safety Academy
Microsoft Office - Microsoft Word, Excel. Power Point, Social Media
National Energy And Skills Centre
Certificate - Dyslexia Awareness
Synergy Educational Institute
Bachelor Of Education - INTEGRATED SCIENCE/AGRICULTURAL SCIENCE
UNIVERSITY OF TRINIDAD AND TOBGO
Diploma - Business Management & Administration
INSTITUTE OF COMMERCIAL MANAGEMENT,
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