Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Iasha Wylie

San Fernando

Summary

Proactive and results-driven Virtual Assistant with a background in administration, project management, and customer service. Adept at calendar/email management, bookkeeping, scheduling, and using cloud-based tools like ClickUp and Google Workspace to improve workflows. Demonstrates excellent communication and organization skills, with a proven ability to work independently in remote environments and deliver high-quality support to busy executives and teams.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Personal Assistant

ECCE Teacher
01.2023 - 2025
  • - Designed engaging educational materials and crafts to support early childhood learning
  • - Typed, formatted, and organized lesson plans and classroom documentation
  • - Managed administrative records including leave forms and student activity sheets
  • Assisted in preparing educational materials and resources for classroom activities.

Virtual Assistant Intern

L.E.A.P Internship Programme
01.2023 - 01.2023
  • - Managed day-to-day tasks using ClickUp, ensuring timely updates and delivery
  • - Handled clerical tasks including bookkeeping, appointment scheduling, and email management
  • - Supported customer service and data entry for client projects across multiple industries
  • - Reduced client email response time by 20% and improved workflow for assigned teams

Personal Assistant

Executive Insurance Agent
01.2018 - 01.2020
  • - Coordinated tax documentation, ensuring timely and compliant submissions
  • - Made over 50 daily outbound calls to potential clients, scheduling consultations
  • - Managed client files with 100% accuracy and maintained confidential databases

Clerical Assistant – Physiotherapy Dept.

San Fernando General Hospital
01.2015 - 01.2017
  • - Scheduled 30+ patient appointments daily, contributing to improved clinic efficiency
  • - Managed and archived thousands of patient files, ensuring easy retrieval and accuracy
  • - Performed administrative tasks including photocopying, email handling, and record updates

HR Intern

Ministry of Science & Technology
01.2013 - 01.2014
  • - Maintained HR records, assisted with sick/casual leave tracking and memo filing
  • - Supported shortlisting and interview processes for vacant roles
  • - Drafted internal documents including cabinet notes and training proposals

Education

B.Sc. - Leadership & Management (Major), Psychology (Minor)

The University of The West Indies, St. Augustine
St. Augustine
07-2015

Skills

  • Calendar & Email Management
  • Bookkeeping & Invoicing
  • Social Media Management & Basic Graphic Design
  • Data Entry & Database Management
  • Project & Event Planning
  • Travel & Appointment Scheduling
  • Proofreading & Document Preparation
  • Customer Service
  • Inventory Management
  • Basic Accounting
  • Time management
  • Multitasking and organization
  • Strong work ethic
  • Strong communication skills
  • Attention to detail

Certification

  • - Event Planning & Decor | Ministry of Sports & Community Development – 2024
  • - Effective Communication | National Empowerment Programme – 2023
  • - Intro to Project Management | Ministry of Sports & Community Development – 2023

Languages

English (Fluent), Spanish (Basic – Level 1A)

Timeline

Personal Assistant

ECCE Teacher
01.2023 - 2025

Virtual Assistant Intern

L.E.A.P Internship Programme
01.2023 - 01.2023

Personal Assistant

Executive Insurance Agent
01.2018 - 01.2020

Clerical Assistant – Physiotherapy Dept.

San Fernando General Hospital
01.2015 - 01.2017

HR Intern

Ministry of Science & Technology
01.2013 - 01.2014

B.Sc. - Leadership & Management (Major), Psychology (Minor)

The University of The West Indies, St. Augustine

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Iasha Wylie