Iasha Wylie
San Fernando
Summary
Organized and detail-oriented Administrative Assistant with a proven ability to manage multiple priorities while ensuring accuracy and professionalism. Demonstrates strong verbal and written communication skills, along with effective interpersonal abilities. Proficient in Microsoft Office Suite, Google Workspace, and project management tools, with a track record of meeting deadlines in fast-paced environments. Experienced in report preparation, invoicing, and maintaining efficient administrative operations to enhance productivity and support organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Personal Assistant (Virtual)
E.C.C.E Teacher
Remote, Trinidad
01.2023 - Current
- Delivered virtual administrative and creative support for early childhood education programs.
- Designed over 200 engaging educational materials to enhance classroom learning.
- Typed and organized over 100 lesson plans, ensuring efficient daily teaching.
- Coordinated weekly classroom activity resources, reducing teacher prep time by 40%.
Virtual Assistant (Intern)
L.E.A.P Internship Programme
01.2023 - 12.2023
- Delivered administrative, customer service, and project coordination support using ClickUp, improving operational efficiency and task turnaround in a remote internship setting.
- Improved task turnaround by 30% by managing day-to-day assignments through ClickUp for multiple departments.
- Reduced email response time by 20% by handling and prioritizing 50+ daily emails and scheduling tasks.
- Ensured 100% accuracy in data entry and client records across multiple projects, supporting informed decision-making.
- Delivered timely financial reports by assisting with weekly bookkeeping, invoicing, and clerical documentation.
- Enhanced team efficiency by coordinating calendars, scheduling appointments, and preparing internal documents.
Personal Assistant
Executive Insurance Agent
01.2018 - 12.2020
- Provided administrative and client support to an insurance executive, ensuring accurate records, timely tax submissions, travel coordination, and efficient client communication.
- Ensured 100% compliance by preparing and submitting tax forms and documentation on schedule.
- Scheduled 50+ daily consultations by making outbound calls and introducing insurance services to prospects.
- Maintained a confidential client database with 100% accuracy, supporting seamless client service and retention.
- Arranged business travel and prepared detailed itineraries, ensuring punctual attendance at meetings and events.
Clerical Assistant
San Fernando General Hospital
01.2015 - 12.2017
- Provided administrative and records support in a fast-paced hospital setting, ensuring accurate patient scheduling and secure file management.
- Scheduled 30+ patient appointments daily, contributing to efficient clinic workflow and reduced wait times.
- Maintained thousands of confidential patient records with 100% accuracy, supporting medical team operations.
- Retrieved and archived patient files on demand, ensuring timely access to critical medical information.
HR Intern
Ministry of Science and Technology
01.2013 - 12.2014
- Supported HR operations through accurate records management, recruitment assistance, and preparation of internal documents.
- Maintained and updated 50+ HR records, ensuring accurate tracking of sick and casual leave.
- Assisted in shortlisting candidates and coordinating interviews for 5+ vacant roles, streamlining recruitment processes.
- Drafted internal documents, including cabinet notes and employee training proposals, improving HR documentation efficiency.
Education
Bachelor of Science - Leadership and Management, Psychology
University of The West Indies
St. Augustine10-2015
High School Diploma - CSEC & CAPE
Holy Faith Convent
Penal01.2011
Skills
- Report generation and data accuracy
- Customer service and client communication
- Administrative support and calendar management
- Time management and task scheduling
- Attention to detail and problem solving
- Travel planning and event coordination
- Social media management and graphic design
- Resource development and workflow optimization
- CRM support and basic accounting
- Database management
Certification
- Event Planning and Decor, Ministry of Sports and Community Development, 01/2024
- EFSET (C2 Proficient), 01/2024
- Effective Communication, National Empowerment Programme, 01/2023
- Introduction to Project Management Concepts, Ministry of Sports and Community Development, 01/2023
- Diploma in Human Resources(HR), 05/2023
Languages
- English, Fluent
- Spanish, Level 1A
Tools And Software
- MS Office
- Google Workspace
- Outlook
- Asana
- Trello
- ClickUp
- Slack
- Zoom
- Chat Gpt
- Perplexity ai
- Toggl
- Canva
- Zoho Books
- Hubspot
Timeline
Personal Assistant (Virtual)
E.C.C.E Teacher
01.2023 - Current
Virtual Assistant (Intern)
L.E.A.P Internship Programme
01.2023 - 12.2023
Personal Assistant
Executive Insurance Agent
01.2018 - 12.2020
Clerical Assistant
San Fernando General Hospital
01.2015 - 12.2017
HR Intern
Ministry of Science and Technology
01.2013 - 12.2014
Bachelor of Science - Leadership and Management, Psychology
University of The West Indies
High School Diploma - CSEC & CAPE
Holy Faith Convent
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