Hi, I’m
Issac Charleau
San Fernando
Summary
An accomplished Manager/ Supervisor, offering 6 years experience in a fast paced and high demanding environment. Tenacious, hardworking team oriented leader, that has a strategic approach to problem solving. Over the years I have attained working experience in both the private and public sector environments. A highly effective and passionate mentor, driven to assess individual and group performance to implement improvements and set goals.
Overview
11
years of professional experience
1
Certification
Work History
Suresh Lall Auto Sales
Sales Manager
11.2015 - 11.2022
Job overview
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed to increase sales revenue by 38% in 2018 by adding vehicles and services on social media platforms.
Glens Alignment centre
Alignment Technician
06.2011 - 09.2013
Job overview
- Operated under time constraints while prioritizing safety and emphasizing quality.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Explained alignment diagnostic results to customers and recommended best course of action.
- Maintained tidy, clean work environment, reducing risk of lost tools or parts and enhancing shop safety.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
- Highly Fast Paced environment ; successfully attending to approximately 50 customers per day
Education
University Of The West Indies, South CampusSan Fernando
Diploma from Business Management
06.2015
Open Bible High SchoolLady Hails Avenue, San Fernando
High School Diploma
06.2012
Skills
- Team Oversight
- Goal Driven
- Communication and Engagement Techniques
- Marketing Strategies
- Sales Expertise
- Excellent Communication Skills
- Retail Knowledge
- Problem Solving Skills
- Motivational Skills
Certification
- Rigging, Banksman/Signal Person Training - Heavy Equipment Technical Training Institute Limited - January, 2022
- Forex Financial Chart Analysis - IML Academy -2019 to Present.
Football
T&TEC Football Club - Vice Captain -2009 to 2011
Marabella Family Crisis Centre Football Club - Captain/ Vice Captain - 2014 to 2016
Timeline
Sales Manager
Suresh Lall Auto Sales
11.2015 - 11.2022
Alignment Technician
Glens Alignment centre
06.2011 - 09.2013
University Of The West Indies, South Campus
Diploma from Business Management
Open Bible High School
High School Diploma
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